Project Coordinator

Ricoh Americas Holdings

1d

About The Position

Project Coordinator POSITION PROFILE Key Responsibilities Customer & Cross ‑ Functional Coordination Coordinate all project activities through the customer’s designated single point of contact, ensuring clear communication and alignment on schedules, dependencies, and next steps. Facilitate collaboration between Sales, Pre ‑ Sales, Field Services, Logistics, Training, and Customer PMs. Project Planning & Execution Organize and support formal project kickoff meetings, including agenda preparation, scheduling, documentation, and follow ‑ up on action items. Develop and maintain Installation / Activity Checklists to ensure all deployment steps (deliveries, installs, network setup, training) are completed accurately and on time. Maintain project schedules and task lists that are consistent with PMO standards. Oversee Change Management activities including Change Order submittals. Monitoring, Reporting & Documentation Prepare and distribute weekly status summary reports covering progress, risks, issues, key decisions, and upcoming milestones. Ensure all project documentation—plans, trackers, change requests, asset lists, and sign-off forms are complete, accurate, and stored in the PMO repository. Project Closure Lead and document formal project closure, including completion verification, customer acceptance, lessons learned and handoff to operations/support teams. The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with a job.

Requirements

• 2–4 years of project coordination or project administration experience in a technology, services, or operations environment.
• Strong organizational skills with the ability to manage multiple concurrent workstreams.
• Excellent communication skills, including meeting facilitation and professional writing.
• Proficiency in Microsoft 365 (Excel, PowerPoint, Outlook, Teams, SharePoint).
• Experience working with project management tools such as MS Project, Smartsheet, or equivalent.

Nice To Haves

• Requires high school diploma or equivalent; college is a plus
• Requires knowledge and experience using MS Office Suite
• Requires 1 -3 years of working experience
• Experience with managed print services, device deployments, workflow/digital solutions or field service operations.
• Familiarity with ServiceNow, SharePoint and other internal platforms.

Responsibilities

• Coordinate all project activities through the customer’s designated single point of contact, ensuring clear communication and alignment on schedules, dependencies, and next steps.
• Facilitate collaboration between Sales, Pre ‑ Sales, Field Services, Logistics, Training, and Customer PMs.
• Organize and support formal project kickoff meetings, including agenda preparation, scheduling, documentation, and follow ‑ up on action items.
• Develop and maintain Installation / Activity Checklists to ensure all deployment steps (deliveries, installs, network setup, training) are completed accurately and on time.
• Maintain project schedules and task lists that are consistent with PMO standards.
• Oversee Change Management activities including Change Order submittals.
• Prepare and distribute weekly status summary reports covering progress, risks, issues, key decisions, and upcoming milestones.
• Ensure all project documentation—plans, trackers, change requests, asset lists, and sign-off forms are complete, accurate, and stored in the PMO repository.
• Lead and document formal project closure, including completion verification, customer acceptance, lessons learned and handoff to operations/support teams.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1-10 employees