Project Coordinator

Macro Connect•Detroit, MI

31d•$55,000 - $65,000•Hybrid

About The Position

The role of Project Coordinator requires a combination of scheduling, project coordination, technical, and interpersonal skills. The successful candidate will be responsible for the planning and execution of projects, filling our technicians’ schedules, and ensuring work is completed on time, on budget, and at or above our clients’ expectations. The Project Coordinator will work with cross-functional teams, create project schedules and resource predictions, and maintain strong relationships with our clients. Our ideal Project Coordinator will possess strong communication skills, be highly organized, and operate in a fast-paced environment. They will also have a growth mindset, be comfortable with software tools, and have a technical aptitude. You do not need to have a project management certification to be successful in this role.

Requirements

Strong interpersonal skills to influence cross-functional teams and build relationships with clients and stakeholders
Excellent organizational and time management skills, with the ability to manage multiple projects and prioritize tasks effectively
Comfort with project budget tracking, and forecasting
Experience creating or being involved in the Scope of Work process
Strong problem-solving skills, with the ability to identify and mitigate project risks
Excellent verbal and written communication skills, with the ability to communicate technical information to both technical and non-technical stakeholders
Ability to analyze project data and create reports for stakeholders
Experience with resource allocation and vendor management
Familiarity with security and data privacy regulations and standards
Willingness to work onsite with technicians when it benefits the client and project

Responsibilities

Be the primary point of contact with MC clients on projects, responsible for keeping them up to date throughout the project.
Lead project planning and implementation
Coordinate the project scoping process in conjunction with our technicians
Create and manage project schedules, budget, and resources
Set the goals, tasks, and resource requirements for each project
Ensure our ProServices technicians have work scheduled 2-4 weeks in advance
Track project progress and deliverables, communicating to the client as needed
Regularly review project plans and schedules
Communicate project expectations and contribute to project plans (internally with the team and externally with our clients)
Resolve project issues and implement change orders
Report project progress and present solutions to problems (internal and external)
Lead kick-off and post-mortem project team meetings
Prepare spend and forecast reports during the project lifecycle
Work onsite with our clients along with the Pro Services technicians where appropriate