Project Coordinator - Home & Community-Based Services (HCBS)

S2Tech•Jefferson City, MO

8d•Onsite

About The Position

The Project Coordinator will provide full-time, dedicated support to the implementation of a statewide Case Management System for Home and Community-Based Services (HCBS) Waiver programs for the Missouri Department of Mental Health, Division of Developmental Disabilities. This role supports the Project Manager and broader delivery team by coordinating project activities, tracking deliverables, facilitating communication, and ensuring adherence to established project governance, schedules, and reporting requirements.

Requirements

Minimum of four (4) years of experience supporting the implementation of a Case Management system or similar large-scale enterprise system
Experience supporting public-sector or government technology projects, preferably within Medicaid, HCBS, eligibility, or health and human services environments
Strong organizational, communication, and documentation skills
Experience working within structured project governance frameworks
Familiarity with project management tools (e.g., MS Project, Jira, Smartsheet, Azure DevOps, or similar)
Ability to work collaboratively in a multi-vendor, multi-stakeholder environment

Nice To Haves

Experience supporting statewide system implementations or multi-agency programs
Familiarity with CMS, Medicaid Enterprise Systems (MES), or HCBS program environments
Experience supporting JAD sessions, UAT coordination, or system go-live activities
Prior experience working alongside IV&V teams and certification-related efforts

Responsibilities

Project Coordination & Execution Support
Support day-to-day project operations across all implementation phases, including planning, design, configuration, testing, training, and go-live activities
Coordinate schedules, meetings, and workshops (e.g., kick-off meetings, Joint Application Development (JAD) sessions, requirement validation sessions)
Track project tasks, milestones, dependencies, and action items to ensure alignment with the approved project schedule
Assist the Project Manager with issue, risk, and decision tracking and follow-up
Governance, Reporting & Documentation
Prepare and maintain project documentation, including meeting agendas, minutes, status reports, and project logs
Support the development and maintenance of required project artifacts such as status reports, staffing plans, schedules, and deliverable trackers
Ensure project materials are organized, version-controlled, and stored in state-approved repositories
Support compliance with state governance requirements, including Steering Committee and Project Team reporting
Stakeholder & Team Coordination
Serve as a coordination point between the contractor team, state project staff, OA/ITSD, IV&V, and other stakeholders
Support communication across functional teams, including configuration, integration, testing, training, operations, and certification
Assist with onboarding and coordination of project team members and resources
Quality & Delivery Support
Monitor deliverable timelines and support review cycles to ensure submissions meet agreed-upon expectations and acceptance criteria
Assist with tracking feedback, revisions, and approvals related to project deliverables
Support User Acceptance Testing (UAT) coordination, including test execution tracking, defect follow-up, and readiness activities as needed