Project Cargo Coordinator, Import

Mallory Alexander International Logistics•Houston, TX

About The Position

Mallory Alexander International Logistics, a global third-party logistics company (3PL) headquartered in Memphis, TN has an immediate opening for a Logistics Professional to join our team! We are seeking a Project Cargo Coordinator to manage complex domestic and international shipments, including oversized and turnkey project cargo. This role requires strong coordination, communication, and problem-solving skills in a fast-paced, deadline-driven environment.

Requirements

5-7 years experience in Project Cargo handling and logistics
Proficient in Cargowise
Strong knowledge of international and domestic transportation modes
Understanding of import/export regulations and customs compliance
Excellent communication, negotiation, and organizational skills
Ability to thrive in a high-pressure, deadline-driven environment
Willingness to travel locally and nationally as required for customer/project coverage.

Nice To Haves

Bachelor’s degree in Logistics or related field preferred but not required.

Responsibilities

Monitor day-to-day execution of assigned customer accounts and project shipments
Tracks project milestones and ensure all deadlines are met
Escalates and resolves high-risk or high-cost operational issues
Acts as the primary point of contact for routine customer inquiries
Communicates shipment status, delays, and operational updates to customers
Provides documentation and shipment updates upon request
Assists with quoting and customer rate support
Schedules carriers and truckers for pickups and deliveries
Assigns loads to carriers and owner-operators
Manages terminal pickups, equipment returns, and free-time tracking
Coordinates special equipment requirements
Manages delivery appointments and route planning
Confirms ETAs and PODs
Tracks shipments and monitors layover and detention issues
Resolves day-of-operation issues and exceptions
Coordinates unloading, transloading, and load-out activities
Prepares and reviews shipping documents, including BLs, packing lists, and arrival notices
Prepares and submits ISF, customs, and regulatory documentation
Reviews BL accuracy and compliance requirements
Coordinates with customs brokers and government agencies as needed
Reviews carrier and vendor invoices for accuracy and approval
Validates demurrage, detention, storage, and other accessorial charges
Supports accurate customer billing and dispute resolution