Corporate - Project Biller/Collector

Acadia Healthcare • Franklin, TN

4d • Onsite

About The Position

Acadia Healthcare is seeking a Project Biller/Collector to handle daily accounts receivable collections and billing for selected facilities. The role supports facilities in increasing collections, reducing accounts receivable days, and reducing bad debt. This is a full-time, onsite position at the corporate office in Franklin, Tennessee.

Requirements

• High school diploma or equivalent.
• At least 5 years of job-related experience.
• Advanced computer skills, including Microsoft Office, especially Word, Excel, and PowerPoint.
• Knowledge of office administration procedures and ability to operate most standard office equipment.
• Ability to handle sensitive and proprietary data professionally while maintaining confidentiality.
• Excellent interpersonal skills and ability to interact effectively and professionally with people at all levels, internally and externally.
• Sound judgment in responding to inquiries and ability to identify when to route inquiries to the next level.
• Self-motivation, strong organizational skills, and superior attention to detail.
• Ability to manage multiple tasks and projects simultaneously within inflexible time frames and adapt to frequent priority changes.
• Ability to work within the organization’s established policies, procedures, and practices.
• English proficiency sufficient to provide and receive instructions and directions.

Nice To Haves

• Some college or technical school coursework.

Responsibilities

• Call third-party payors to follow up on and status outstanding claims.
• Review claim issues, make corrections as needed, and rebill; use the claims clearinghouse to review, correct, and electronically resubmit claims when available.
• Review explanations of benefits to determine whether claims were processed and paid correctly.
• Complete account adjustment forms when adjustments are needed, attach supporting documentation, and scan and send them daily to the facility’s BOD for approval and posting.
• Manage daily productivity through Med Host collector queues and productivity reports, maintaining a minimum average of 40 accounts worked per day.
• Prorate patient accounts and monitor that balances due are assigned to the correct financial class.
• Work with facility business office staff to obtain explanations of benefits and other needed documentation.
• Provide a weekly overview to the direct supervisor and participate in weekly calls and/or email reports with the supervisor and the facility’s BOD.
• Perform other essential duties as assigned.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED