Project and Supplier Relationship Manager, Talent Acquisition - Remote

CSAA Insurance Group, a AAA Insurer • Washington, DC

11d • Remote

About The Position

CSAA Insurance Group (CSAA IG), a AAA insurer, is one of the leading personal lines property and casualty insurance groups in the United States. Here, every employee shapes our mission. We build innovative, human-centered solutions that help AAA members prevent, prepare for, and recover from life's uncertainties. You will join a collaborative, inclusive culture where your strengths have room to grow and your ideas can drive real impact. Step into a role where you can contribute to our shared success through meaningful work. We are actively hiring for a remote Project and Supplier Relationship Manager to support our Talent Acquisition team!
The TA Project and Supplier Relationship Manager is a dual-focused role responsible for Project Management and Supplier Relationship Management. This position leads small to large-scale and complex projects, ensuring scope, timeline, budget, and outcomes are achieved. It requires advanced strategic skills, strong leadership, and a deep understanding of project management methodologies to influence and guide cross-functional teams, partners, and resources. In addition, this role develops and maintains long-term, strategic partnerships with suppliers to drive innovation, reducing risk, and creating mutual value. The position plays an important role in optimizing supplier performance, strengthening operational efficiency, and ensuring alignment with organizational goals.

Requirements

• 6+ years of experience in project management, supplier relationship management, vendor governance, or a related strategic operations role
• Demonstrated experience leading small to large-scale, cross-functional projects from initiation through execution and close
• Experience managing strategic supplier relationships, including performance reviews, SLA/KPI development, and contract renewals
• Proven track record of influencing partners across functions including Procurement, Legal, Risk, IT, and business teams
• Strong executive presentation skills, including communicating status updates, risks, and recommendations to senior leaders
• Experience managing project budgets, cost optimization efforts, and financial tracking (POs, invoicing, forecasting)
• Ability to identify and mitigate risk while ensuring compliance with organizational policies and regulatory requirements
• Strong analytical and problem-solving skills with the ability to translate complex issues into actionable plans
• Proficiency with project management tools (e.g., Smartsheet, Jira, etc.) and visualization tools (e.g.,iGraphix, process flows)

Nice To Haves

• Experience supporting Talent Acquisition, HR Operations, or Workforce programs (e.g., ECW, RPO, staffing suppliers)
• Experience working in HR technology platforms (e.g., Workday, Phenom, GoodTime, AI-enabled tools)
• Exposure to AI governance, technology risk assessments, or vendor security/compliance reviews
• PMP, PgMP, Lean, Six Sigma, or other project management certification
• Experience leading change management initiatives in collaboration with formal change practitioners
• Experience building or running a Supplier Performance Management framework (vendor scorecards, quarterly business reviews, governance cadence)
• Actively shapes our company culture (e.g., participating in employee resource groups, volunteering, etc.)
• Lives into cultural norms (e.g., willing to have cameras when it matters: helping onboard new team members, building relationships, etc.)
• Travels as needed for role, including divisional / team meetings and other in-person meetings
• Fulfills business needs, which may include investing extra time, helping other teams, etc

Responsibilities

• Lead end-to-end project delivery by defining scope, objectives, success criteria, and governance to ensure clear direction and measurable outcomes.
• Develop and implement detailed project plans including timelines, milestones, budgets, resource allocation, and risk management strategies.
• Collaborate with cross-functional partners and subject matter experts to drive alignment, accountability, and successful execution.
• Monitor project performance, proactively identify and minimize risks, and adjust plans as needed to meet deadlines and business objectives.
• Communicate project status, insights, and proposals to executives and invested parties, ensuring clarity and informed decision-making.
• Build and manage strategic supplier relationships to drive collaboration, innovation, and long-term value creation.
• Negotiate and manage contracts, renewals, and service level agreements (SLAs) to optimize cost, performance, and risk.
• Oversee supplier performance through KPI and SLA tracking, vendor scorecards, and compliance monitoring.
• Identify and implement cost optimization and operational efficiency opportunities across supplier engagements.
• Serve as the primary escalation point for supplier-related issues, partnering with Procurement, Legal, Risk, IT, and business teams to ensure timely resolution and continuity of service.

Benefits

• We offer a total compensation package, annual bonus eligibility for most roles, 401(k) with a company match, and so much more!
• We believe in growth for everyone. Here at CSAA IG, leaders and mentors partner with employees to align interests, unlock development opportunities, and support long‑term success.
• We embrace a remote-first culture through our Flexible Workplace. Most employees hold Home-Flex roles, working primarily from home, often with the flexibility to work from various locations including CSAA offices. Our flexible workplace empowers you to balance remote work with intentional in‑person moments that deepen connection and collaboration.
• An inclusive and welcoming workplace is the cornerstone of our success. By fostering an environment where people feel valued and heard, we deepen our ability to understand and meet the unique needs of our members. This strengthens innovation and enhances our products and services, giving us a competitive edge in the market.
• As climate change leads to more frequent and severe weather events, we are taking bold action to build more resilient communities and reduce our environmental impact.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level