Enterprise Program Office – Project Analyst / Change Delivery Analyst III

Truist Bank•Greensboro, NC

32d

About The Position

The Enterprise Change Delivery Analyst teammate provides expert-level project business analyst skills and supports the Enterprise Program Management Office in managing large and complex initiatives. This role involves gathering and analyzing information, solving complex problems, and escalating issues as needed. The teammate manages day-to-day activities for planning, executing, and maintaining project delivery processes and deliverables to ensure projects stay on schedule, within scope, and budget, leading to successful implementations, conversions, or integrations. Collaboration with cross-functional teams from business, operations, servicing, and technology is essential. The teammate possesses expert knowledge of project delivery methodology, seeks process improvements, and applies creative thinking to existing opportunities.

Requirements

Bachelor’s degree in a business-related field, or equivalent education and related training.
5-7 years of experience in consulting, project management, project analyst, or process improvement related role.
Advanced understanding of project management framework and demonstrated ability to implement large scale initiatives.
Experience with Waterfall and Agile project management methodologies.
Strong organizational skills and attention to detail.
Strong communication skills, both written and verbal, with ability to influence others and facilitate difficult conversations with leadership.
Demonstrated ability to analyze complex problems, devise solutions and make decisions under pressure.
Ability and willingness to learn and adapt as the needs of the job change.
Demonstrated proficiency in computer applications, such as Microsoft Office software products.
Ability to travel as needed, occasionally overnight.

Nice To Haves

Five years of experience in the financial services industry or consulting
Project Management Professional (PMP) certification, or International Institute of Business Analysis (IIBA) certification, and/or related project delivery training
Prior experience with project delivery artifact management within MS Teams, MS Project, SharePoint, and/or Clarity.
Prior experience with project financial management tools

Responsibilities

Leads key components of project planning activities for large and complex initiatives including gathering, analyzing, and presenting data and recommendations needed for project decision makers.
Contributes to help define project scope and obstacles that would impact the success of the initiative.
Identifies and supports required changes to scope or timeline throughout the project lifecycle.
Leads execution activities including defining and organizing milestones, teams, and project schedules to reach project objectives.
Incorporates a risk management perspective to proactively identify project related events that may impact overall project scope, schedule and budget and/or impact desired outcomes for clients and teammates.
Prepares and maintains necessary project materials and artifacts, including business requirements prioritization, project plans/task lists, business readiness materials, and post-project summary and closeout artifacts.
Ensures project documentation (e.g. charters, meeting agendas and minutes, risk plans, dependencies and decision records, etc.) are created and maintained to have the appropriate level of traceability, tracking all impacts to completion and knowledge delivery to impacted audiences.
Gathers and analyzes data to draw thoughtful conclusions and recommendations to project leadership including identifying and resolving difficult issues.
Combines standard process knowledge and project/program experiences to contribute through leadership into planning and maintenance of each project event.
Ensure continuity of, and compliance with, governance requirements while also considering the unique factors and circumstances of each initiative.
Provides tracking and reporting of project status to leadership and enterprise teams, including measurement of key performance and risk indicators and success factors.
Develops expertise in the established enterprise project delivery and project financial management methodologies.
Remains engaged in the required routines and completes required training in a timely manner to learn and apply future iterations of methodology changes.
Establishes and maintains relationships with all stakeholders ensuring coordination across cross-functional teams.
Serves as an individual contributor with ownership of a key project responsibility.
May serve as a resource for junior level resources promoting a cohesive, inclusive, team-oriented culture aligned with the Truist purpose, mission, and values.
Engages directly with project managers in the daily planning, execution and reporting of project activities.

Benefits

medical
dental
vision
life insurance
disability
accidental death and dismemberment
tax-preferred savings accounts
401k plan
no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment
10 sick days (also prorated)
paid holidays
defined benefit pension plan (depending on the position and division)
restricted stock units (depending on the position and division)
deferred compensation plan (depending on the position and division)