Associate Program Manager- Enterprise Change

Ochsner Health • New Orleans, LA

1d

About The Position

We've made a lot of progress since opening the doors in 1942, but one thing has never changed - our commitment to serve, heal, lead, educate, and innovate. We believe that every award earned, every record broken and every patient helped is because of the dedicated employees who fill our hallways. At Ochsner, whether you work with patients every day or support those who do, you are making a difference and that matters. Come make a difference at Ochsner Health and discover your future today! The Associate Program Manager – Enterprise Change supports the Change Management Center of Excellence by enabling effective intake, coordination, and enterprise visibility of strategic and operational change initiatives. This role focuses on organizing change demand, supporting governance and prioritization processes, and maintaining clear visibility into change activity, readiness, and sequencing across the organization. The Associate Program Manager partners closely with enterprise change managers, Strategic Project Management, and enterprise stakeholders to ensure change efforts are coordinated, appropriately supported, and aligned to enterprise priorities. This role plays a critical enabling function by ensuring the organization has clarity and discipline around how change is tracked, supported, and sustained. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties. This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at the company's discretion.

Requirements

• Bachelor’s degree in engineering, business administration, finance, public health, health care administration or related field.
• 5 years of experience in relevant field such as healthcare operations, finance, industrial engineering, and/or organizational development including 1 year project management / change management / process improvement / healthcare experience; OR 3 years relevant experience with a master's degree
• Proficiency in using computers, software, and web-based applications.
• Effective verbal and written communication skills and ability to present information clearly and professionally.
• Strong interpersonal skills.
• Excellent judgment, organization skills, group facilitation skills, decision making, and delegating skills.
• Ability to be self-directed, work independently, set project priorities, and influence stakeholders at all levels of the organization.
• Ability to demonstrate a strong sense of personal accountability for work.
• Ability to travel throughout and between facilities.

Nice To Haves

• Master’s degree in engineering, business administration, finance, public health, health care administration or related field.
• Certified Associate in Project Management (CAPM) certification or equivalent (Lean Six Sigma Green Belt and/or Black Belt or Master Change Agent).

Responsibilities

• Actively leads project efforts through entire project life cycle including initiating, planning, executing, monitoring, controlling, and closing.
• Enables an effective project communication strategy through active communications with project stakeholders and the program manager.
• Serves as instructor for strategic program management training programs.
• Conducts coaching/consulting engagements leveraging project management, change management, and process improvement core capabilities.
• Performs other related duties as required.
• Remains knowledgeable on current federal, state and local laws, accreditation standards or regulatory agency requirements that apply to the assigned area of responsibility and ensures compliance with all such laws, regulations and standards.
• This employer maintains and complies with its Compliance & Privacy Program and Standards of Conduct, including the immediate reporting of any known or suspected unethical or questionable behaviors or conduct; patient/employee safety, patient privacy, and/or other compliance-related concerns.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 11-50 employees