Associate Enterprise Program Manager

FORTÉ • Minneapolis, MN

5d

About The Position

At FORTÉ, every role plays a part in reimagining how the modern workplace works. Whether you're on the front lines with customers or behind the scenes making things run, your work helps people connect, collaborate, and get things done. From classrooms to control centers, we design and deliver the systems that power smarter, more connected workplaces – and it all starts with the people who make them possible. FORTÉ (formerly AVI Systems) is a 100% employee-owned company with 50+ years of experience and a bold new identity.
The Associate Program Manager is responsible for managing customer programs focused primarily on a single lifecycle engagement while ensuring alignment between sales, project delivery, and service teams within the assigned scope of responsibility.
This role serves as an entry level program management position within the FORTÉ Program Management organization and is designed to develop future Program Managers through direct ownership of smaller programs and tactical engagements. The Associate Program Manager maintains program visibility, facilitates communication between stakeholders, and ensures program activities are executed in alignment with customer expectations and FORTÉ standards.
Typically, will focus on single lifecycle (Sales, Projects, or Service), programs with defined scope and limited organizational complexity. May also focus on smaller scale or repeatable multi-site initiatives and programs that may include coordination with regional FORTÉ business units or global delivery partners for smaller scale international deployments

Requirements

• Bachelor’s Degree preferred
• 1 to 3 years of experience in project management, program management, audiovisual integration, unified communications, digital workplace technologies, or related technical services
• Demonstrated ability to manage tasks, Timelines, and cross functional stakeholder communication
• Strong communication, organizational, and customer relationship skills
• Ability to interpret engineering documentation, project schedules, and operational reports
• Ability to exercise sound judgment in structured environments and escalate issues appropriately
• Proficiency in Microsoft Office Suite, Microsoft Teams, and program or project tracking tools
• Certified Associate in Project Management (CAPM) required within 12 months of hire
• CTS (Certified Technology Specialist – AVIXA) required within 12 months of hire

Nice To Haves

• Experience in project management, project coordination, engineering coordination, service delivery coordination, or technical account support is beneficial
• Familiarity with program or project management frameworks (PMI or equivalent) preferred

Responsibilities

• managing customer programs focused primarily on a single lifecycle engagement while ensuring alignment between sales, project delivery, and service teams within the assigned scope of responsibility.
• maintains program visibility
• facilitates communication between stakeholders
• ensures program activities are executed in alignment with customer expectations and FORTÉ standards.

Benefits

• Healthcare, vision & dental coverage to keep you and your family well
• Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA) for more control over your healthcare dollars
• Employer-paid life and disability insurance for added peace of mind
• 401(k) with company match to invest in your future
• Employee Stock Ownership Plan (ESOP) so you benefit directly from our shared success
• Tuition reimbursement and ongoing learning opportunities to support your growth
• Employer-paid employee assistance program to care for your physical, mental, and financial health
• Paid time off that helps you truly disconnect

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level