Project Access Assistant - Temporary Associate

Cottonwood Residential • Houston, TX

21d • Onsite

About The Position

We are seeking a reliable and detail-oriented Project Access Assistant to assist with a temporary infrastructure installation project at our apartment communities. This role is essential to ensuring smooth vendor access, monitoring work being performed, and timely communication back to management. Cottonwood Residential has changed the industry by being one of the first apartment management companies to offer Self-Guided Tours which has redefined the customer experience. We will lean on your innovation, desire to learn, and ability to work hard to continue to improve the customer experience at our communities. Get excited to create an unforgettable experience for those who enter our doors because we can’t wait to see you welcome customers to their Home at Last!

Requirements

• Strong organizational skills with attention to detail.
• Ability to walk units, stairs, and community grounds frequently throughout the day.
• Clear, professional written and verbal communication skills.
• Customer service attitude and ability to positively interact with others.
• Basic computer skills.
• Must be fluent in English.
• Dependable, punctual, and able to work independently under minimal supervision.

Nice To Haves

• Ability to speak Spanish is a plus!

Responsibilities

• Provide vendors with access to apartment homes and community facilities as they install network infrastructure.
• Walk units and common areas throughout the day to monitor vendor progress.
• Ensure vendor work is being carried out according to expectations and report any issues or delays.
• Serve as an on-site liaison between vendors and the IT Manager.
• Document daily activities, progress updates, and potential concerns in a daily recap report.
• Communicate promptly with the IT Manager regarding any issues, delays, or resident-related matters.
• Maintain professionalism and represent the company positively while interacting with residents, staff, and vendors.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed