Programs Underwriting Director

ProSelect Insurance Company•Boston, MA

About The Position

The Programs Underwriting Director is responsible for the strategic oversight, profitable growth, and ongoing stewardship of our network of Managing General Agent (MGA) partnerships in the US. The role manages relationships with distribution partners and internal stakeholders to ensure profitable growth, underwriting discipline & operational excellence. Operating within our carrier's Delegated Underwriting Program team, this role operates as the carrier-side owner of the program business, directly aligned with segment objectives and responsible for disciplined execution across the portfolio. The Director oversees all phases of program lifecycle management, for their assigned programs, including due diligence, onboarding, portfolio management, performance remediation, in addition to, guideline creation, product creation and product filings while enforcing rigor in underwriting standards, documentation, and data integrity. This individual serves as the primary resource for our MGA relationships and internal stakeholders, ensuring that priorities are delivered on schedule, needs are aligned, and operational infrastructure is in place. The position requires the ability to keep concurrent workstreams moving, identify risks early, and maintain clear accountability across all interests. This is a coordination-intensive role that requires strong organizational discipline, deep familiarity with delegated authority structures, and the ability to manage multiple priorities simultaneously.

Requirements

Bachelor's degree (B. A.) from four-year College or university preferred
Demonstrated track record of managing portfolio profitability, executing remediation strategies, and managing complex portfolios within an insurance carrier environment
15 plus years of property and casualty experience with significant focus on program underwriting, strong filings expertise, and proven ability to operate with discipline, precision, and accountability in a highly structured environment.
Strong command of compliance requirements across jurisdictions, including management of data calls, audits, and program specific obligations is required.
Ability to maintain consistent, structured communication across internal stakeholders including underwriting, claims, actuarial, and compliance functions to ensure alignment and timely decision making.
Must be knowledgeable in insurance policy contracts, medical malpractice liability, general liability, directors’ and officers’ liability, managed care liability, excess/umbrella liability, reinsurance and SIR and deductible programs.
Must be proficient in Microsoft Office, particularly with Microsoft Excel

Nice To Haves

Medical Malpractice and Professional Liability underwriting preferred
RPLU and/or CPCU or other insurance designations a plus
experience with Salesforce is a plus

Responsibilities

Serve as the primary MGA contact to build trust and maintain alignment with carrier principals.
Build strong internal networks across underwriting, actuarial, claims, finance, and technology to support program goals.
Source and evaluate new program opportunities to grow the segment according to corporate strategy.
Anticipate partner needs and proactively share data, market intelligence, and solutions that align with company risk appetite.
Organize, facilitate, and execute thorough due diligence on prospective program partners.
Manage new program builds and ensure clean transitions to steady-state operations with clear workflows and reporting baselines.
Oversee the formal delegation of underwriting authority.
Evaluate and clear complex underwriting referrals that exceed partner or staff authority limits.
Establish monitoring procedures and lead annual program audits to verify compliance with guidelines and filed rates.
In partnership with MGAs, lead research, design, and implementation of new insurance products and enhancements.
Participate in the regulatory filing process for forms, rates, and rules, and directly resolve Department of Insurance (DOI) objections.
Own the assigned program budget and drive the portfolio to meet premium, growth, and profitability targets.
Track initiative financial metrics, including GWP and commission structures monthly.
Enforce the timely collection, accuracy, and completeness of partner premium remittance and bordereaux files.
Review monthly loss trends and execute swift corrective actions to address adverse claim development or underwriting drift.
Oversee claims performance, including watch-list programs, reserve adequacy, and emerging risk identification.
Maintain project plans, timelines, and risk registers, while escalating competing priorities to leadership.
Prepare concise performance dashboards, milestone trackers, and briefing materials for senior executives.
Perform internal division self-reviews to ensure all operational documentation remains completely audit-ready.