Programs Manager | Property & Casualty

CBIZ, Inc.•Kansas City, MO

50d•Hybrid

About The Position

The National Programs Division is a unique operating division of CBIZ Property and Casualty Insurance. We focus on developing and managing specialty niche program business for homogenous customer groups. Working closely with our insurance carrier/capacity partners, we offer comprehensive insurance products, customized claims and risk management services, and outstanding customer service.

Requirements

High School Diploma or GED required; Bachelor's degree preferred
Over 6 years' experience in area of expertise with increasing complexity
At least 4 years' experience supervising and leading staff
Must maintain current required licenses and certifications relevant to field of expertise
Demonstrate industry experience and technical knowledge in area of expertise
Proficient use of applicable technology
Demonstrated ability to communicate verbally and in writing throughout all levels of the organization, both internally and externally
Expert knowledge of state and federal legislation and regulations impacting discipline
Expertise in managing clients
Advanced problem solving and critical thinking skills

Nice To Haves

Bachelor's degree
Insurance educational designations such as CPCU, ARM or CIC
Experience in a delegated underwriting authority operation - MGA/MGU

Responsibilities

Manage the work activities, performance, and development of the program team.
Act as a referral resource for underwriting and operational issues.
Work with senior management to monitor and achieve profit and growth goals.
Collaborate with senior management, carriers, HR, marketing, accounting, IT, and outside vendors, to address program issues and strategies.
Ensure that all internal controls and procedures are followed - manage underwriter authority.
Develop and execute strategic initiatives to improve operations and achieve goals.
Oversee quality review and file audit process.
Manage an assigned book of business as needed.
Build on niche expertise and monitor relevant issues affecting the business.
Work with senior management on various projects as needed.