Programming Coordinator

Lenox Hill Neighborhood • New York, NY

4d • Onsite

About The Position

Lenox Hill Neighborhood House, a prominent human services provider founded in 1894, offers a wide range of integrated services including social, educational, health, housing, mental health, nutritional, and fitness programs. Serving approximately 16,000 individuals annually across Manhattan, their clients span all age groups and include older adults, unhoused individuals, children and families, disabled persons, and adult learners. The organization operates two Older Adult Centers: The Center @ Lenox Hill Neighborhood House, which serves 350 older adults daily with diverse programming, and the Older Adult Center @ Saint Peter’s Church, serving 150 older adults daily with social, legal, health, and cultural activities. The Programming Coordinator will be a key member of the Older Adult Centers team, providing essential programmatic and administrative support for arts, education, and wellness programs. This role reports to the Deputy Director.

Requirements

• Bachelor’s degree required
• Relevant experience required
• Willing and able to work a non-traditional, fast-paced, full-time schedule that will span Sunday-Thursday at both centers
• Strong organizational skills
• Strong administrative skills
• Strong customer service skills
• Ability to multitask
• Ability to remain detail-oriented in a fast-paced setting
• Resourceful
• Compassionate
• Energetic
• Self-motivated
• Creativity to design thoughtful programming and services
• Strong interpersonal skills
• Ability to work effectively with individuals from diverse backgrounds
• Communicate clearly with a variety of stakeholders
• Contribute as an engaged team player

Nice To Haves

• Fluency in Chinese is strongly preferred

Responsibilities

• Interface daily with members providing excellent customer service, fielding questions and responding to member needs
• Assist with all aspects of administrative management of activity programming and services, including ensuring accurate programming data is recorded in the correct database
• Input and edit activities in the calendar software, inDesign
• Complete cross-checking of attendance documents using designated platforms and spreadsheets
• Manage and lead activities at the Older Adult Centers
• Coordinate and administer cultural performances and workshops in partnership with a variety of community and cultural institutions, including our ongoing Sundays @ 1 concert series
• Support volunteer and staff instructors in scheduling activities, preparing class supplies, and arranging spaces for classes and workshops
• Help to produce and manage theatrical and other performances featuring members
• Arrange and manage cultural and shopping trips for members
• Help facilitate day-to-day operations of our Older Adult Centers and ensure they are conducted in accordance with our high-performance standards and government regulations
• Cultivate and maintain ongoing partnerships with community and cultural institutions across New York City
• Collaborate with Lenox Hill Neighborhood House’s staff from a variety of departments and disciplines
• Complete all other duties and responsibilities as assigned by the Deputy Director

Benefits

• Comprehensive health insurance choices for staff and their families
• Extensive paid time off – 25 days’ vacation; 12 holidays; and sick time
• Matching contributions to Retirement Plan
• Paid parental leave policy for all staff
• Professional Development Opportunities – certifications and licenses, conferences, trainings, lectures and more
• Free Life Insurance – 3x annual salary
• Pre-tax Flexible Spending Accounts for Medical, Dependent Care and Parking/Mass Transit
• Supplemental Insurance Coverage (Accident, Hospital and Critical Illness)
• Staff events and parties including Film and Dinner nights, bowling parties, baseball games, food trucks, holiday parties, parties on our Green Roof, chocolate event for Valentine’s Day and ice cream socials, and much more.
• Staff use of State-of-the Art Fitness Center, Gym and Swimming Pool
• Staff group fitness classes, swimming lessons and lap swim for staff
• PSLF (Public Service Loan Forgiveness) Eligible Employer

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level