Programming Analyst II - Bank Operations

Commerce Bank•Kansas City, MO

16d•Hybrid

About The Position

The main purpose of this job is to play a critical role in working with business process owners to understand and document processes, as well as identify and design automation solutions.

Requirements

Ability to liaise between developers and process owners to identify and design automations
Strong communication skills with the ability to liaise between developers and process owners to identify and design automations
Intermediate project management skills
Ability to lead meetings and build relationships across the business, functions and IT stakeholders
Strong problem-solving and logic-based reasoning skills
Ability to produce clear and concise documentation
Ability to work in an Agile environment
Motivated and organized self-starter with strong attention to detail and the ability to manage multiple priorities
Inquisitive, agile and strong team player
Ability to remain adaptable and resilient to all situations with an optimistic outlook and cast a positive shadow that is aligned with our culture and Core Values
Intermediate level proficiency with Microsoft Word, Excel, Teams and Outlook
Bachelor's degree in Information Technology, Business, Math, Engineering, related field or equivalent combination of education and experience required
4+ years experience in process evaluation, deconstruction and improvement, and experience in IT solutioning, test planning, test execution, and remediation required

Nice To Haves

Interest or experience in automation technology, including OCR, Robotic Process Automation (RPA) technology preferred

Responsibilities

Work with developers, IT and lines of business to conduct testing of solutions for effective automation development deployment
Work with primary business units to support and develop OpenText / Optical Character Recognition (OCR) solutions
Think creatively to identify opportunities for automation and provide recommendations that include support, value and complexity
Document business requirements and input on technical requirements for desired OCR solutions
Obtain required test data; perform functional and performance testing
Coordinate with IT operations for test scripts, QA, and deployment
Develop and perform rigorous User Acceptance Testing in conjunction with process owners
Perform monthly Patch Testing and Disaster Recovery testing off-site
Perform other duties as assigned