Programmer

Pavion•South Bend, IN

About The Position

Pavion is seeking a Programmer to join its shared services team. The role develops, configures, modifies, tests, and maintains programming for fire alarm, life safety, access control, and other integrated systems supported by the company. It includes system programming, software configuration, commissioning, functional testing, troubleshooting, and debugging for new installations, upgrades, modifications, and existing customer systems. The Programmer also provides advanced technical support and collaborates with internal teams, customers, contractors, vendors, and other stakeholders to ensure system requirements and functionality are met. The Programmer maintains programming documentation, configurations, databases, backups, and revision records; follows standardized programming and quality assurance practices; and provides technical guidance and mentorship to technicians and developing programming staff. The role requires keeping current with supported manufacturers, software platforms, product updates, applicable codes, and emerging technologies, while meeting project schedules, service commitments, customer expectations, and all safety and procedural requirements. The hourly pay range is $35.00–$45.00. Starting pay depends on qualifications, experience, education, skills, certifications, and internal equity. A comprehensive benefits package is offered.

Requirements

High school diploma or equivalent required.
At least 3 years of prior experience programming addressable commercial fire alarm systems required.
Demonstrated experience programming, commissioning, and troubleshooting.

Nice To Haves

Associate degree in Electronics, Electrical Technology, Computer Science, or a related technical field.
Equivalent industry certifications and relevant experience will be considered.
Experience programming card access, CCTV, and security systems.

Responsibilities

Develop, configure, modify, test, and maintain programming for fire alarm, life safety, access control, and other integrated systems supported by the company.
Perform programming, software configuration, commissioning, functional testing, troubleshooting, and debugging for new installations, upgrades, modifications, and existing customer systems.
Provide advanced technical support to diagnose and resolve software, hardware, communication, and system integration issues.
Review project drawings, specifications, and system requirements for programming accuracy and potential design or installation conflicts.
Coordinate programming requirements, schedules, system functionality, and field modifications with Service, Engineering, Project Management, and field personnel.
Communicate with customers, contractors, vendors, and other stakeholders about technical requirements, system performance, and programming-related concerns.
Maintain accurate programming documentation, software configurations, system databases, backups, and revision records in approved company storage systems.
Establish and follow standardized programming methods to promote consistency, efficiency, reliability, and ease of future system maintenance.
Verify system functionality and programming accuracy through appropriate testing and quality assurance procedures.
Provide technical guidance, troubleshooting assistance, and mentorship to field technicians and developing programming personnel.
Assist in identifying training needs and improving installation quality, programming practices, and technical troubleshooting capabilities.
Maintain current knowledge of supported manufacturers, software platforms, product updates, applicable codes, and emerging technologies.
Prioritize and manage multiple programming assignments while meeting project schedules, service commitments, and customer expectations.
Perform work in compliance with company safety policies, customer requirements, applicable codes, manufacturer specifications, and established procedures.
Perform other related duties as required.