Programmer Analyst III

Bi-State Development Agency of the Missouri-Illinois Metropolitan DistrictSt. Louis, MO
2dOnsite

About The Position

The Programmer Analyst III is responsible for analyzing, supporting, and enhancing the Agency’s core business processes by leveraging technology to improve operational efficiency and effectiveness. This role supports and maintains information technology systems critical to the Agency’s primary functions, ensuring reliability and continuous improvement. The position works closely with IT Operations Applications staff, Transit Operations teams, and corporate stakeholders to deliver system enhancements, resolve issues, and provide ongoing support for Operations Systems applications and services.

Requirements

  • Experience designing, developing, enhancing, and maintaining information technology systems, including both packaged (COTS) applications and custom-developed solutions.
  • Demonstrated ability to identify, analyze, and resolve issues within complex applications and technical environments.
  • Ability to analyze and interpret business needs, translate requirements into technical solutions, and recommend effective, scalable technology approaches.
  • Strong analytical and problem-solving skills, with the ability to evaluate and improve business processes through technology.
  • Experience developing applications using Microsoft Visual Studio and the .NET ecosystem, including C#, ASP.NET, and ASP.NET MVC.
  • Experience developing and supporting web-based solutions, including Progressive Web Applications (PWA) and Service Workers.
  • Experience designing and implementing web services and APIs, including SOAP, WCF, and related technologies.
  • Familiarity with Service-Oriented Architecture (SOA) concepts and implementation.
  • Experience working with XML, LINQ, and related data exchange and transformation technologies.
  • Experience working with Oracle relational databases, including PL/SQL. Created By:
  • Experience with Microsoft SQL Server and T-SQL.
  • Ability to write, optimize, and debug complex SQL queries and stored procedures.
  • Experience evaluating data quality, integrity, and performance issues within large and complex databases.
  • Familiarity with source control and application lifecycle tools such as GitHub.
  • Understanding of IT standards, development methodologies, and industry best practices.
  • Knowledge of modern computing hardware, software, and communication technologies.
  • Strong interpersonal and communication skills, with the ability to collaborate with technical and non-technical stakeholders.
  • Ability to clearly communicate technical concepts in both written and verbal formats.
  • Ability to work independently, manage multiple priorities, adapt to changing demands, and meet established deadlines in a fast-paced environment.
  • Familiarity with Microsoft Office Suite and Microsoft Visio.
  • Experience with client/server applications and web-based application architectures.
  • 4 Year / Bachelors Degree required. Graduate Degree preferred Computer Science or related field
  • 5 years Information Technology or related field

Nice To Haves

  • Experience with .NET Entity Framework and modern .NET versions (e.g., .NET 5/6 or later) is preferred.
  • Experience with WordPress or other website content management systems is preferred.
  • Experience with or exposure to transit or workforce management systems such as Trapeze Software modules (FX, INFO-Web, and others) and GIRO HASTUS is a plus.

Responsibilities

  • Meets with decision makers, system owners, and end users to define business and technical requirements.
  • Works to identify and resolve system and application issues while establishing system scope, objectives, and procedures that address complex problems using the existing infrastructure and desired outcomes.
  • Recommends application and process improvements that strengthen business operations and increase overall efficiency.
  • Contributes to the development of strategies that enhance or further leverage existing applications.
  • Partners with leaders to prepare reports, recommendations, and solution alternatives that address both current and potential problem areas in assigned applications.
  • Participates in the planning, design, development, and deployment of new packaged applications, custom-built software, and enhancements to existing systems.
  • Supports the development of cost/benefit analyses for proposed systems to assist management in evaluating feasibility and prioritization.
  • Ensures all computer systems remain compatible, interoperable, and aligned with organizational standards.
  • Creates system models, specifications, diagrams, and charts to support communication, documentation, and project execution.
  • Prepares detailed program specifications that follow application development methodology.
  • Maintain a strong understanding of IT development standards and ensures all project work aligns with these guidelines.
  • Provides training and orientation to end users when implementing new or updated systems.
  • Researches software and hardware solutions to support purchasing decisions and technology recommendations.
  • Serves as a Senior Developer resource by providing guidance, support, and mentorship to other IT team members.

Benefits

  • Join a company committed to HTMLmaking a positive impact in the community
  • Receive a competitive salary
  • Enjoy comprehensive medical, prescription, dental, and vision coverage starting on your first day
  • Earn 4 weeks of paid time off (PTO) each year
  • Take advantage of 10 paid holidays annually — plus a floating holiday to celebrate your birthday
  • Contribute to our company-sponsored 401(k) retirement plan
  • Access supplemental benefits through Unum, including off-the-job accident, critical illness, whole life, and hospital indemnity insurance
  • Participate in our wellness program, which includes free health screenings
  • Use our Employee Assistance Program (EAP) for confidential support and resources
  • Bi-State Development is an eligible employer for the Public Service Loan Forgiveness (PSLF) program
  • Get exclusive gym discounts at Club Fitness, The Edge Fitness Clubs, and OneLife Fitness at Ballpark Village
  • Work out anytime at one of our nine onsite gyms, available 24/7
  • Enjoy free MetroLink and MetroBus access
  • Save with discounted cell phone plans
  • Let us support your well-being and professional growth while making a difference!
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