Programmer Analyst III (Network/Systems)

The Greenridge Group•Monterey Park, CA

About The Position

The Greenridge Group is seeking an experienced Programmer–Analyst III (Network/Systems) to support the BuildLACCD Program Management Office and its nine campus project sites. This hands-on role focuses on network and systems administration, infrastructure security, troubleshooting, and technical support. The role involves configuring, managing, and supporting physical and virtual network environments, installing and maintaining network software and equipment, managing and troubleshooting network devices, monitoring network performance, supporting LAN/WAN infrastructure, maintaining network security, performing root-cause analysis, supporting cybersecurity activities, providing technical support, supporting various Microsoft applications and cloud environments, developing technical documentation, and using scripting for automation. The position requires collaboration with various stakeholders.

Requirements

Minimum 7 years of applicable systems and network administration experience.
Bachelor’s degree from an accredited four-year college or university in Computer Science or a related field.
An additional four years of qualifying experience beyond the 7-year minimum may be substituted for the bachelor’s degree.
Strong troubleshooting and problem-solving skills.
Strong collaboration and communication skills, including the ability to explain technical concepts in user-friendly, non-technical language.
Working knowledge of Windows/Windows Server and network protocols such as DNS, DHCP, SMTP, HTTP/HTTPS, and SFTP.
Experience with enterprise network, systems, security, and virtualization technologies.

Nice To Haves

Experience providing IT support for a large construction bond program.
Industry certifications such as CompTIA Network+, Cisco CCNA, CompTIA Security+, or Cisco CCNP Enterprise.
Experience with Microsoft Windows Server
Experience with Active Directory
Experience with Entra ID
Experience with Microsoft 365
Experience with SharePoint
Experience with Cisco Meraki
Experience with VPN
Experience with CrowdStrike
Experience with Microsoft Teams
Experience with PowerShell
Experience with VMware
Experience with Hyper-V
Experience with Network Security
Experience with Rubrik Backup & Recovery
Experience with Nessus
Experience with Splunk

Responsibilities

Configure, manage, and support physical and virtual network environments, including servers, operating systems, hosts, and storage.
Install, configure, maintain, and upgrade network and server software and equipment.
Manage and troubleshoot firewalls, Wi-Fi access points, switches, VPNs, and other network devices.
Monitor network and system performance and proactively identify and resolve issues.
Support LAN/WAN infrastructure, network routing, cabling, and switching.
Maintain network security, firewalls, access rights, and disaster recovery procedures.
Perform root-cause analysis and recommend corrective actions for network and system issues.
Support cybersecurity activities, including vulnerability assessment and response to security threats.
Provide Level 2 and Level 3 technical support and assist with helpdesk functions.
Support Microsoft Windows Server, Active Directory/Entra ID, Microsoft 365, SharePoint, and related enterprise applications.
Support virtualized and cloud environments, including VMware and Hyper-V.
Develop technical documentation, procedures, and SOPs.
Use PowerShell scripting and automation to streamline administrative processes.
Work collaboratively with network engineers, vendors, administrators, and other project stakeholders.

Benefits

Medical, Dental & Vision: 100% employer-paid monthly premiums for employees and 50% coverage for dependents under our company-sponsored plan
Life Insurance: Company-paid coverage up to $50,000
Paid Time Off (PTO): Accrues up to 80 hours per year with increased accrual based on tenure
Sick Leave: 10 days of paid sick leave annually
Holidays: 9 paid holidays, 2 floating holidays, and a paid day off for your BIRTHDAY!!!
401(k): Company match up to 4% (100% of the first 3%, 50% of the next 2%)
Education Support: Assistance with tuition, licenses, and professional certifications
Referral Bonus: Highest employee referral program of $5,000–$10,000 depending on level of hire
Extra Paid Leave: For jury duty, bereavement leave, and voting time for local/state/federal elections
Client Shutdown Days: Additional paid days off when client offices are closed
Equipment: Laptop provided as needed
Cell Phone Stipend: $100 monthly stipend for eligible roles