About The Position

Provides application development and integration services to the Department of Technology, Management and Budget, supporting the Michigan Department of Civil Rights (MDCR), Michigan Civil Service Commission (MCSC), and Michigan Department of Lifelong Education, Advancement, and Potential (MiLEAP). The role is responsible for the design, maintenance, development, and enhancement of agency applications. Project work is carried out within the client System Engineering Methodology (SEM) and includes developing, testing, and deploying application releases, updates, and modifications in client/server and web server environments. This position provides advanced technical support for the Dynamics 365 platform. As system architect, the employee performs and leads project tasks, including requirements gathering, planning, analysis, design, testing, implementation, documentation, and maintenance of Dynamics 365 and Power Platform implementations. The role also involves designing and documenting technical architecture across multiple platforms, including integrations and authentication between systems; managing technical change and release processes; and identifying technical risks and issues.

Requirements

  • 5+ years of working experience with Dynamics 365 and Power Platform implementations.
  • 5+ years of Power Platform solutions experience, particularly with Power Automate and Power Pages.
  • 3+ years of experience with the Microsoft Azure platform.
  • 5+ years of Azure DevOps experience.
  • 5+ years of database architecture experience.
  • 3+ years of infrastructure, network, and application support experience.
  • 5+ years of experience as a Technical Customer Service Analyst.
  • 5+ years of extensive experience with MS Dynamics, MS Azure, and application support.
  • DevOps skills.
  • Experience performing analysis and requirements gathering with customers.
  • Ability to prepare detailed written instructions and documentation and to make effective oral and written reports and presentations.
  • Ability to resolve complex problems in a timely manner and seek optimum solutions.
  • Ability to communicate technical terminology appropriately for the audience.
  • Ability to create highly complex assignments in a high-stress work environment.
  • Ability to troubleshoot application issues under pressure.
  • Experience with Microsoft Project, Excel, and PowerPoint.
  • Candidate must be located in the specified area.

Responsibilities

  • Design, maintain, develop, and enhance agency applications.
  • Develop, test, and deploy application releases, updates, and modifications in client/server and web server environments.
  • Provide advanced technical support for the Dynamics 365 platform.
  • Perform and lead project tasks for Dynamics 365 and Power Platform implementations, including requirements gathering, planning, analysis, design, testing, implementation, documentation, and maintenance.
  • Design and document technical architecture solutions spanning multiple platforms, including system integration and authentication.
  • Define, communicate, and manage technical change management and release processes for Dynamics 365 technology efforts.
  • Identify technical risks and issues.
  • Analyze customer needs and gather requirements.
  • Prepare technical instructions, documentation, reports, and presentations.
  • Troubleshoot application issues and resolve complex problems in a timely manner.
  • Communicate technical information at a level appropriate to the audience.
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