Programmer, Administrative Services [R0151748]

Nevada System of Higher Education•Las Vegas, NV

3d•Onsite

About The Position

The University of Nevada, Las Vegas (UNLV) invites applications for Programmer, Administrative Services. A Programmer in Administration Technology Services (ATS) provides high-level technical design, development, and support for a diverse portfolio of administrative systems. This role is responsible for the full lifecycle of applications governing Delivery Services, Parking & Transportation, and Telecommunications, as well as ATS-developed software like Central Billing. Utilizing C#, .NET, SQL, and more, an ATS Programmer ensures that technical solutions align with the intended business use-case. This position requires a "security-by-design" approach, proficiency in Software Development Life Cycles (SDLC) and IT Infrastructure Library (ITIL) frameworks, and the ability to communicate complex technical policies to departmental stakeholders. In alignment with the National Institute of Standards and Technology (NIST) Secure Software Development Framework (SSDF) and Cybersecurity Framework (CSF), the Director is responsible for the entire secure software development process, including being accountable for releasing software to production and delegating responsibilities as appropriate. Programmers are responsible for all other aspects of SDLCs, including participation in an annual review of tools, frameworks, and methodologies utilized within ATS to ensure alignment with governance, compliance, and best practices. In ATS, programming is a team-based exercise. While Programmers are not responsible for assigning or reviewing the work of Junior Programmers, they are expected to openly contribute to the growth of all members of the team. This position is responsible for the technical integrity and support of systems within the following areas: Delivery Services: Mail sorting/digitization, shipping management/last-mile delivery, and business asset lifecycle (tagging, surplus, and disposal). Parking & Transportation: Parking management, License Plate Recognition (LPR), car counting systems, and permit payroll deduction integrations. Telecommunications: Call tracking/accounting and service request systems for hardware and repair. ATS Custom Solutions: Proprietary software such as Central Billing, and service agreements with departments outside of Administrative Services (TeamDynamix, Visual Lease, and Tuition Calculator). To exceed expectations, an ATS Programmer must demonstrate: Business Intent: Solutions solve the underlying operational problem, not just the technical request. Security Leadership: Cybersecurity best practices are integrated into every design and clearly explained to all end-users. Documentation Quality: System documentation exists, is maintained through regular reviews, and adheres to department change management standards.

Requirements

Bachelor’s degree in Computer Science, or related field, from an accredited college or university.
A minimum of one to three years experience developing software according to technical specification, compliance requirements, and development standards.
Experience automating information exchange and process initiation between software systems.
Experience developing software in support of business operations.
Knowledge of SDLC phases, models, documentation, and best practices.
Knowledge of ITIL principles, processes, and how code fits into a larger Service Value System for service delivery.
Knowledge of API development, including the use of SFTP and REST Protocols.
Proficiency in SQL, C++, C#, .NET, MVC, XHTML, CSS, XML, and other programming languages / models used by ATS.
Knowledge of Software Version Control.
Knowledge of Security Software Development and Cyber Security best practices.
Ability to develop technical specifications that are utilized during software development and implementation.
Ability to design, analyze, and modify databases, data systems, dashboards, and reports.
Ability to read, debug, and document code and database elements written by others.
Ability to perform research & analytics for problem solving.
Ability to explain technical concepts to non-technical personnel.
Ability to follow a plan of action, report issues, and provide detailed status updates.
Ability to work on more than one problem at a time, tracking items that are placed on hold to ensure they are completed later.
Ability to pass a background check.
Ability to create, maintain, reference, and utilize department documentation.
Ability to justify work performed for a customer, leader, or auditor.
Credentials must be obtained prior to the start date.
Four additional years of relevant experience in lieu of a bachelor's degree, or an associate's degree plus two additional years of relevant experience.

Nice To Haves

Three to five years of professional experience meeting all position requirements.
One to three years in a supervisory role that included providing coaching and work performance assessments.
Experience using a ticketing environment to follow ITIL practices.
Experience using the SDLC framework to create software.
Experience working directly with customers to troubleshoot and resolve technical issues.
Knowledge of Financials: Double-Book Accounting, Workday Reporting/Integrations.
Knowledge of Logistics: Mail & Shipping Operations, Business Asset Management, Surplus Store.
Knowledge of Utilities/Transit: Telecom Call Accounting and Parking Management.

Responsibilities

Provides high-level technical design, development, and support for a diverse portfolio of administrative systems.
Responsible for the full lifecycle of applications governing Delivery Services, Parking & Transportation, and Telecommunications, as well as ATS-developed software like Central Billing.
Ensures that technical solutions align with the intended business use-case utilizing C#, .NET, SQL, and more.
Integrates cybersecurity best practices into every design and clearly explains them to all end-users.
Ensures system documentation exists, is maintained through regular reviews, and adheres to department change management standards.
Participates in an annual review of tools, frameworks, and methodologies utilized within ATS to ensure alignment with governance, compliance, and best practices.
Contributes to the growth of all members of the team.
Responsible for the technical integrity and support of systems within Delivery Services, Parking & Transportation, Telecommunications, and ATS Custom Solutions.