Programmatic Account Manager, New York

StackAdapt•New York, NY

3h•Remote

About The Position

StackAdapt is a leading technology company that empowers marketers to reach, engage, and convert audiences with precision. Its AI-powered Marketing Platform drives measurable results across the entire customer journey through programmatic advertising and marketing channels. The Programmatic Account Manager reports to the Senior Manager, Client Services, and plays an integral role in post-sales client relationships, focusing on user adoption of the StackAdapt platform, campaign management, client retention, and account expansion opportunities. This role involves working closely with Account Executives, Client Service support teams, and cross-functional teams to maximize the campaign ROI of customers. Additionally, the manager will leverage RTB/Programmatic media buying experience to optimize campaigns and develop unique solutions to ensure client satisfaction with campaign performance. StackAdapt is a Remote First company, prioritizing candidates located in the NY/NJ area for this role.

Requirements

3+ years of experience in Real Time Bidding/programmatic expertise (DSP, Ad Network)
Experience running Google Ad Words, Facebook Ads or executed through a DSP as a self-serve user
Proven success in managing client relationships and delivering service excellence
Focus on retaining accounts and growing revenue
The ability to grasp and communicate technical concepts and platform-based knowledge
Familiarity with the latest digital advertising trends and ideas

Nice To Haves

Experience working with complex databases is a plus

Responsibilities

Act as the main point of contact for your portfolio of clients across a wide range of verticals
Design unique campaign strategies within the StackAdapt platform
Ensure client campaigns are successful by providing regular reporting on their campaign goals, providing strategic solutions and optimizations to meet identified KPIs
Set up/traffic advertising campaigns on the StackAdapt DSP, including third party tag implementation and pixel creation/troubleshooting
Participate in the identification of upselling opportunities and improve services such as the development of tools, procedures and reports aimed to increase efficiency
Optimize campaigns and recommend new opportunities by analyzing campaign performance on a regular basis
In-person and virtual meetings, presentations, Quarterly Business Reviews and training/education
Provide Strategic Thought Leadership, acting as a strategic advisor to your clients
Travel up to 20% of time

Benefits

Highly competitive salary
Retirement/ 401K/ Pension Savings globally
Competitive Paid time off packages including birthday's off!
Access to a comprehensive mental health care program
Health benefits from day one of employment
Work from home reimbursements
Optional global WeWork membership for those who want a change from their home office and hubs in London and Toronto
Robust training and onboarding program
Coverage and support of personal development initiatives (conferences, courses, books etc)
Access to StackAdapt programmatic courses and certifications to support continuous learning
An awesome parental leave program
A friendly, welcoming, and supportive culture
Our social and team events!