Program Technician (PC - 2 or more positions)

Kern Community College District•Porterville, CA

4d•Onsite

About The Position

Under the direction of an assigned supervisor, this role involves identifying, informing, and recruiting students eligible for college programs and services, and assisting in the coordination of an assigned program. The Program Technician will support the development of program goals, gather data, identify eligible students, provide information and assistance, conduct workshops, arrange campus tours, and maintain contact with recruited students. This position also involves providing orientation to community groups, assisting with financial aid processes, monitoring student academic progress, and establishing contacts with public agencies and employment agencies. Additionally, the role includes assisting in program coordination, attending conferences, driving to various sites for outreach and job placement activities, and providing training and work direction to student assistants.

Requirements

Associate degree with course work in behavioral science, business or a related field
Two years of experience in a student services area
Possession of, or ability to obtain, a valid California driver's license
Knowledge of program rules, regulations and requirements.
Knowledge of support services available at the college.
Knowledge of financial aid functions and application procedures.
Knowledge of recruitment strategies.
Knowledge of job placement strategies.
Knowledge of interviewing and advisement techniques.
Knowledge of modern office practices, procedures and equipment.
Knowledge of oral and written communication skills.
Knowledge of interpersonal skills using tact, patience and courtesy.
Knowledge of record-keeping techniques.
Knowledge of budget preparation and control.
Knowledge of correct English usage, grammar, spelling, punctuation and vocabulary.
Knowledge of operation of a computer terminal and data entry techniques.
Knowledge of diverse academic, socioeconomic, cultural, disability, and ethnic backgrounds of community college students.
Knowledge of principles of training and providing work direction.
Ability to interpret, apply and explain policies, procedures, rules and regulations.
Ability to determine program eligibility based on applications and supporting documentation.
Ability to coordinate services and activities to recruit, retain and assist students.
Ability to maintain current knowledge of program rules, regulations, requirements and restrictions.
Ability to maintain records and prepare reports.
Ability to communicate effectively both orally and in writing.
Ability to understand and follow oral and written instructions.
Ability to establish and maintain cooperative and effective working relationships with others.
Ability to meet schedules and time lines.
Ability to complete work with many interruptions.
Ability to plan and organize work.
Ability to operate a variety of office machines including a computer.
Ability to train and provide work direction to others.

Responsibilities

Assist in the development of an assigned program’s goals and objectives; recommend policy changes and implementation procedures; prepare a variety of required reports related to the assigned program.
Gather a variety of data, including calculating salaries and fringe benefits, projected numbers of students to be served, and expenditures for a variety of individual college programs.
Identify eligible students; schedule and conduct individual or small group sessions with potential students; provide information and assistance to students regarding the assigned program; respond to inquiries; interpret and explain project policies and eligibility requirements.
Conduct workshops pertaining to job placement; interview students to determine sites for job placement.
Arrange and conduct campus tours and department visitations for interested students; maintain contact and perform follow-ups with recruited students; interpret placement tests for program eligibility purposes.
Provide orientation regarding the college to community groups, agencies and institutions; distribute information pertaining to college programs and services, including recruitment, enrollment and financial aid.
Assist in the completion of financial aid forms; monitor students through the financial aid process; monitor student academic progress for eligibility purposes.
Assist students in completing applications to four-year colleges and follow-up with the appropriate counselor.
Establish and maintain contacts with public agencies and service-area schools, both public and private; respond to written and verbal inquiries concerning the program.
Establish and maintain contact with public and private employment agencies; keep current with local hiring trends.
Assist in coordination of a variety of individual college programs.
Attend and participate in a variety of conferences and workshops related to the assigned program; drive a vehicle to various sites to establish and monitor job placement, perform outreach duties, and participate in job fairs and job placement seminars.
Provide training and work direction to student assistants as assigned.
Perform related duties as assigned.