Program Technician II - Pretrial Services

Okaloosa CountyCrestview, FL
Onsite

About The Position

Provides administrative, technical and operational support to assigned Department/Division.

Requirements

  • High school diploma or GED supplemented by a minimum of two (2) years of progressively responsible experience in administrative support, to include keyboarding skills and a broad knowledge of modern office equipment; or an equivalent combination of education, training and experience that provides the required knowledge, skills and abilities.
  • Requires a minimum typing speed of 35 words per minute.
  • Experience with Microsoft Word and Excel required.
  • Requires a valid driver license.
  • Requires the ability to operate office equipment, to include computers, copy/fax machines, and related peripherals.
  • Must be able to exert 20 to 50 pounds of force occasionally, or 10 to 25 pounds of force frequently, or a negligible amount constantly to lift, carry, push and pull or otherwise move objects.
  • Requires the ability to communicate effectively in English, including the ability to convey, record and exchange information; requires the ability to explain procedures, and to give, receive and follow oral and written instructions.
  • Requires the ability to read basic technical data, policy and procedure manuals, codes, etc.
  • Requires the ability to prepare forms and reports using prescribed formats, and adhering to all rules of spelling, grammar, punctuation, diction and style.
  • Requires the ability to communicate with a broad array of individuals from various professional backgrounds.
  • Requires the ability to apply principles of thinking to define problems, collect data, establish facts and draw valid conclusions; to interpret a variety of instructions in written and oral form; to make independent judgments in absence of supervision; to acquire knowledge of topics related to primary occupation.
  • Requires the ability to add and subtract totals, multiply and divide, use decimals, and determine percentages.
  • Requires the ability to deal with people beyond receiving instructions.
  • Must be adaptable to performing under moderate levels of stress, imposed by frequent deadlines, peak workloads, or public contact.
  • Requires the ability to exercise consistent tact and courtesy when in frequent contact with various professionals, county staff, and the general public.

Nice To Haves

  • Experience with grant coordination, bookkeeping and/or budgets preferred.
  • Experience with Adobe Acrobat Professional software preferred.
  • May require a certification as a Florida Notary Public within twelve (12) months of employment, dependent upon departmental assignment.

Responsibilities

  • Responds to telephone, email, written and in-person inquiries; provides answers and information requiring knowledge of departmental policies and procedures.
  • May monitor a multi-line telephone system, may answer and direct incoming calls and greet visitors, depending on assignment.
  • Prepares various documents and materials, including correspondence, memoranda, reports, spreadsheets, agendas, minutes, requisitions, invoices, forms, etc. utilizing established guidelines and procedures.
  • May perform research, engage in records custodian functions, prepare news releases, publications, flyers, brochures and other promotional materials, depending on assignment.
  • May purchase property, equipment, supplies and other materials and maintain inventories, depending on assignment.
  • Enters data into various software and database programs; ensures that data is kept up to date.
  • Performs accounting duties, including, but not limited to billing, collection, invoice payment requests, reconciliation of purchasing card statements and travel-related forms; may monitor budget accounts.
  • Maintains Department/Division calendar, coordinates and schedules meeting rooms; may set up rooms or make travel arrangements, depending on assignment.
  • Files paper and electronic records; maintains files and filing systems according to department/division guidelines.
  • May perform timekeeping functions for assigned Department/Division.
  • Processes incoming and outgoing mail, courier envelopes and facsimile transmissions.
  • Performs Notary services.
  • Performs other duties as assigned.
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