Program Support Worker

Mission Services of Hamilton•Hamilton, ON

5d•CA$0 - CA$23

About The Position

The Safe at Home (SAH) is a research pilot program led by St. Michael’s Hospital-MAP Centre for Urban Health Solutions. The findings from the pilot will inform a sustainable and permanent Safe at Home model in Hamilton. During the pilot, the Safe at Home Program Support Worker role will provide case management support throughout a woman’s/individual’s time in the program. The role will also assist in training referral partners, leading targeted recruitment efforts, and supporting the implementation of a concurrent intervention pilot for individuals using violence (IUV). This role involves direct work with individuals using violence (IUV), including providing support in both one-on-one and group settings as part of the concurrent intervention pilot. This role requires knowledge of the legal aspects of tenancy, housing and gender-based violence, and understanding the research component of developing and testing an intervention model that is unique to Hamilton. The SAH Program Support Worker will provide services through a trauma- and violence-informed, anti-racist, and anti-oppressive lens to create a safe and supportive environment for women, as well as a learning and supportive environment for individuals using violence.

Requirements

Successful candidates will hold at minimum a degree or diploma in Social Work/Social Service Work/Assaulted Women and Children Counsellor and Advocate
Minimum three (3) years of work experience in the fields of gender-based violence, child abuse, mental health, concurrent disorders, counselling and other social services supporting vulnerable women
Demonstrated understanding of gender-based violence, child abuse, mental health and addiction, poverty and homelessness
Demonstrated understanding of working from intersectional gender-transformative and intersectional feminist lenses
Demonstrated ability to provide person-centered, trauma and violence informed and anti-racist/anti-oppressive services and supports
Confident leading training sessions and groups
Excellent counselling, crisis intervention, organizational and interpersonal skills
Ability to work under pressure and under crisis situations
Confident decision maker and enthusiastic team player
Committed to upholding the organizations’ Mission, Vision and Values
Police Vulnerable Sector Check
Two-Step Tuberculosis Skin Test

Nice To Haves

Experience with facilitating groups is an asset
experience with community-based research is an asset

Responsibilities

Coordinate direct service and case management to women/individuals and their dependants including conducting screening for eligibility, ongoing risk assessments, safety planning, completing assessments and admissions, facilitating case management and arrangement of interpreters (if applicable)
Guided by a newly formed psycho-educational curriculum for Individuals Using Violence, lead and facilitate group and/or 1:1 programming
Work closely with Hamilton Police Services to ensure completion of Safety Audits for clients
Lead targeted recruitment efforts through community training to increase referral numbers
Work closely with the SAH Manager to coordinate services
Provide information on resources to service users, and complete referrals as identified by program participants
Participate in regularly scheduled staff meetings and case conference meetings
Work safely, and identify and report any health and safety concerns, in accordance with Mission Services’ Workplace Health and Safety Policies
Adhere to all MSH Policies & Procedures as well as Women’s Services Policies and Procedures
Other duties that may be required to ensure the continuation of services