Program Support Technician (Medical) #00538: Red Onion State Prison
About The Position
Provides administrative and programmatic support to the Health Services Unit (HSU) in support of the unit and agency mission. Updates and maintains records, files, and automated databases. Maintains institutional mental health records in compliance with Institutional Operating Procedures and medical protocols. Assists with scheduling sessions and/or programs for inmates. Prepares copies of relevant documentation, maintains files, emails documentation, and answers telephone calls for the Health Services Unit. Assignments to other duties or locations may be necessary to meet the clinical and administrative needs of the Department. This is a full-time position with an annual salary range of $39,205 - $52,770.
Requirements
- Demonstrated ability to research and analyze data in order to reach logical conclusions and prepare routine reports.
- Demonstrated skill in the use of Microsoft Office to include Word and Excel to accomplish office support requirements.
- Demonstrated skill in inputting data into an automated database other than Microsoft Office.
- Ability to prioritize work, meet deadlines and complete tasks in a timely manner.
- Ability to communicate effectively (both oral and written) with customers, employees, and other individuals to answer questions, disseminate or explain information in a courteous manner.
- Considerable recent experience providing customer service and administrative support to include word processing, filing and other related duties in a professional office setting.
- Demonstrated ability to set up and maintain automated and manual filing systems.
Nice To Haves
- Demonstrated ability to read and interpret legal documents and release/discharge documents.
- Administrative experience in a healthcare, criminal justice, court, or law office setting.
- Previous clerical experience in a medical environment.
- Working knowledge of medical terminology and experience with medical records.
- Demonstrated ability to set up and maintain automated and manual filing systems.
Responsibilities
- Provides administrative and programmatic support to the Health Services Unit (HSU).
- Updates and maintains records, files, and automated databases.
- Maintains institutional mental health records in compliance with Institutional Operating Procedures and medical protocols.
- Assists with scheduling sessions and/or programs for inmates.
- Prepares copies of relevant documentation.
- Maintains files.
- Emails documentation.
- Answers telephone calls for the Health Services Unit.
- Assignments to other duties or locations may be necessary to meet the clinical and administrative needs of the Department.
Benefits
- Reasonable accommodations are available upon request.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
