Program Support Tech: Indian Creek Correctional Center #00022

Virginia Information Technologies Agency•Chesapeake, VA
•$38,807 - $54,617•Onsite

About The Position

Provides administrative and programmatic support to the department in support of the unit and agency mission. Updates and maintains records, files, and automated databases. Prepares copies of relevant documentation, maintains files, emails documentation, and answers telephone calls.

Requirements

  • Demonstrated ability to research and analyze data, reach logical conclusions, and prepare routine reports.
  • Skill using Microsoft Office, including Word and Excel, for office support requirements.
  • Skill entering data into an automated database other than Microsoft Office.
  • Ability to prioritize work, meet deadlines, and complete tasks in a timely manner.
  • Ability to communicate effectively, both orally and in writing, with customers, employees, and others to answer questions and disseminate or explain information courteously.
  • Considerable recent experience providing customer service and administrative support, including word processing, filing, and related duties in a professional office setting.
  • Demonstrated ability to set up and maintain automated and manual filing systems.

Nice To Haves

  • Knowledge of State Procurement and Electronic Virginia (eVa).
  • Skill using Outlook, Access, and Publisher.
  • Recent experience providing customer service and administrative support in a professional office setting.
  • Recent experience using office equipment such as computers, printers, copiers, and fax machines.

Responsibilities

  • Provide administrative and programmatic support to the department, unit, and agency mission.
  • Update and maintain records, files, and automated databases.
  • Prepare copies of relevant documentation and maintain files.
  • Email documentation and answer telephone calls.
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