Program Support Supervisor I

Grafton Integrated Health Network•Winchester, VA

4h•Onsite

About The Position

Lead with Purpose — and Make Every Home a Place of Growth and Care At Grafton Integrated Health Network, we share a purpose: helping individuals in our Home and Community Based (HCBS) Adult program with complex needs live their best lives. Every role contributes to that mission including yours. As a Program Support Supervisor, you’ll provide leadership and hands-on support to ensure the safety, stability, and success of the individuals and staff in the program. You’ll model and guide positive behavior support strategies, provide crisis intervention when needed, and promote a culture of teamwork, accountability, and compassion. Through your work, you’ll make a meaningful impact every day for those you serve and the colleagues you support. Join us - and experience the deep fulfillment of knowing your work truly makes a difference! Be part of a team that leads with heart and grit, the Grafton way—where compassion and clinical excellence come together to change lives.

Requirements

A Bachelor’s degree in human services and 1 year of professional experience performing administrative duties and/or responding to incidents and providing crisis interventions; or Be a high school graduate or have a G.E.D. and 2 years of professional experience performing administrative duties and/or responding to incidents and providing crisis interventions.
Requires a valid driver’s license.

Responsibilities

Provides on-duty coordination activities which include monitoring staff departures off campus; providing staff with access to restricted areas; directing staff during emergencies; providing consultation or assistance with crisis interventions as needed; monitoring campus activities, events, and locations of student and staffing groups; and ensures adequate responses to emergencies. Provides written documentation for all significant events and incidents. Approves and monitors emergency control procedures. Conducts fire drills, and screens external visitors.
Ensures adequate staffing coverage by assigning substitutes to programs and work sites as needed.
Provides first aide to injured staff and consumers. Oversees the disposal of bloodborne pathogens and hazardous materials.
Channels necessary information with program staff and supervisors.
Reports and oversees the documentation of allegations of consumer neglect or abuse. Reports and oversee the documentation of any consumer suicidal statements, gestures, or attempts.
Oversees and implements crisis intervention strategies as needed. Ensures that all incidents are documented and reported properly.
Coordinates the use of Grafton vehicles. Administers medications in the absence of a nurse.
Prepares varied documentation pertaining to shift activities to include daily communications logs, department payroll, attendance and leave records, etc.
Oversees the maintenance of OSHA and first aide supplies.
Ensures policies and procedures are properly implemented for assigned shift.
Provides administrative support for assigned duties as needed such as audits, filing, copying, and mailing.
Participates in training and weekly staffing meetings.
Performs other work as assigned.

Benefits

Medical, dental and vision
Flexible Spending & Health Savings Accounts
401(k), including an employer match up to $2,500.00 annually
Generous Paid Time Off plan
Education Assistance up to $5,250.00 annually
Life Insurance
Employee Assistance Program (EAP)
Short-term disability (STD)
Long-term disability (LTD)
As Grafton is a 501(c)(3) non-profit, you may be eligible for federal student loan forgiveness.