Program Support Specialist - Community Prevention Services
About The Position
Join Our Community Prevention Team – Program Support Specialist Be the first voice that changes everything. At Safe Children Coalition, you are not just joining an organization, you are joining a mission. You will become part of a deeply committed team that stands at the forefront of protecting and strengthening families in our community. As a Program Support Specialist, you are often the very first person a family reaches in a moment of uncertainty, stress, or need. Your voice is more than words, it is the first spark of hope, the first sense of relief, and the first step toward safety and support. That first interaction can change everything. The compassion you show, the calm you bring, and the trust you build can be the difference between a family feeling lost or finding a path forward. Here, your presence matters, and the impact begins the moment a family hears, “You are not alone. I am here to support you.” As the heart of our prevention programs, you will help families access the right services at the right time. You will be the first point of contact for youth and families seeking services through YPS, YIS, CAPTA, and SafeCare:
Requirements
- Associate’s degree in human services, education, or a related field or in-progress with two or more years of experience in child welfare or social services.
- Bachelor’s degree in counseling, social work, psychology, nursing, rehabilitation, special education, health education, or related human services field with one or more years of experience in child welfare or social services.
- Valid Florida Driver’s License in good standing and insurable by the agency
- Must meet state criminal background check requirements
- Flexible schedule availability
- Knowledge of community resources
Nice To Haves
- Bi-lingual Preferred. Support Spanish-speaking families to ensure full access and understanding
Responsibilities
- Conduct thoughtful, comprehensive screenings to understand each family’s unique needs
- Guide families through eligibility, referrals, and connections to community resources
- Bi-lingual Preferred. Support Spanish-speaking families to ensure full access and understanding
- Provide clear, compassionate information to help families navigate services
- Collaborate closely with counselors and team members for seamless transitions into care
- Support key processes including case staffing, attendance tracking, and documentation
- Maintain accurate client records and contribute to program reporting and operations
- Participate in team meetings and strengthen program systems
- Communicate professionally and warmly with families, team members, and partners
Benefits
- Five weeks PTO in your first year
- Twelve paid holidays
- Health, Dental, and Vision insurance with shared premium contributions
- Life, Short-term, and Long-term disability coverage
- 401(k) retirement plan
- Professional development and ongoing coaching
- Employee Assistance Program
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
