Program Support Specialist

Family Centers • Greenwich, CT

33d

About The Position

The Program Support Specialist supports the coordination and delivery of Family First in Education programs while providing direct wraparound to children and families. This position plays a key role in ensuring smooth program operations, effective family engagement, and strong community partnerships that help remove barriers to success for youth and families.

Requirements

• A Bachelor’s degree in social work, human services or related social science field is required
• CT state driver’s license and automatic liability insurance as required by hiring agency.
• Ability to work until 6pm with flexibility for weekends as needed for program events

Nice To Haves

• Previous experience working with at- risk populations preferred
• Bilingual (English/Spanish) strongly preferred.

Responsibilities

• Maintain a caseload of approximately 30 families, providing individualized wraparound support through bi-monthly visits (in-person or virtual).
• Assess family strengths and needs, develop strength-based action plans, and provide short-term counseling, crisis intervention, and resource navigation.
• Coordinate and support daily program operations, including after-school and family engagement initiatives.
• Provide on-site support during after-school programming to ensure a safe, inclusive, and enriching environment.
• Perform administrative and data management tasks, including record keeping, documentation, and re-enrollment forms.

Benefits

• Salary commensurate with experience.
• A suite of benefits including generous paid time off, medical, dental, vision, tax-free spending accounts, disability, life and AD&D insurance.
• Additional benefits include an employee assistance plan, pet insurance, critical accident and illness, wellness services, tuition assistance, and retirement savings.
• The opportunity to work for an employer consistently rated one of the Top Workplaces in Western Connecticut by Hearst Connecticut Media and a perfect 100 Encompass rating by Charity Navigator 10.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 251-500 employees