Program Support Specialist

Jackson County CASA • Kansas City, MO

3d • $21 • Onsite

About The Position

The Program Support Specialist will provide administrative support to the organization’s program departments. The Program Support Specialist will be responsible for the maintenance of legal documents, files, and will manage multiple calendars with excellent attention to detail in an environment that is fast-paced and handles highly confidential material.

Requirements

• High school diploma or recognized equivalent; associate degree or higher
• Paralegal or legal secretary certificate
• Minimum of two years’ relevant work experience in the legal field. Juvenile or family court experience
• Proficient in Microsoft Office
• Working knowledge of office practices and
• Computer literacy and working knowledge of word processing applications, database management, and
• Ability to learn and apply filing systems and to arrange and place records into a proper
• Excellent attention to detail, including the ability to complete essential duties that are free of
• Excellent organizational skills, including the ability to prioritize tasks and stay focused on Must be able to manage everyday tasks simultaneously.
• Excellent time management skills.
• Ability to follow oral and written instructions and
• Ability to communicate effectively both orally and in
• Ability to work with minimal
• Conscientious, thorough, and accurate when performing job
• Self-motivated and actively looks for ways to support
• Respectful when working with staff, volunteers, clients, and community
• Establishes and maintains effective working relationships in a diverse and inclusive
• Must be able to demonstrate adaptability due to the potential for changing duties and responsibilities during the agency’s expansion. Optimism is a
• Commitment to Jackson County CASA’s mission and
• Must submit to and pass a criminal and child abuse and neglect background check.

Responsibilities

• Process, manage, and maintain electronic mail, court records, and other
• Manage the agency’s internal docket calendar for all Staff Attorneys, Advocate Supervisors, Case Specialists, and Volunteer Advocates.
• Maintain accurate case information, such as case numbers, documents, and hearing dates, in the agency’s electronic database
• Create and maintain internal legal files, both hard-copy and electronic, as well as prepare hard-copy files for court
• Provide support to program staff by completing data entry, opening and closing hard-copy case files, and creating information packets for clients and volunteers.
• Prepare, proofread, and process legal documents such as motions, subpoenas, affidavits, records requests, and other pleadings. May be required to serve
• Operate a computer to access Microsoft Outlook, net, Adobe Acrobat Pro, and other office support software.
• Mail, fax, and pick-up and deliver legal correspondence. May assist with electronic filing of legal
• Attend meetings to take notes and provide other
• Receive and place telephone calls and transfer calls
• Interact with staff, volunteers, clients, and community partners in a respectful and courteous
• Provide back-up support to other administrative staff, as
• Actively engage in learning new ways to perform essential job
• Perform other duties, as
• Share in the agency-wide responsibility of Volunteer Advocate recruitment, engagement, and
• Adhere to Jackson County CASA’s confidentiality
• Complete CASA Pre-Service Training within three months of start
• Complete a minimum of 12 hours of annual continuing education
• Embrace a culture of continued development by participating in an annual performance review with the Director of Administration and document one’s own milestones and achievements, as well as opportunities for
• Maintain a positive image of Jackson County CASA and provide excellent customer service at all
• Act in the best interest of Jackson County CASA and its clients at all

Benefits

• Benefits include 15 days paid time off & 15 days paid leave earned within the first year of employment, and paid
• holidays. 100% employer paid health insurance option options, 100% employer paid dental, vision, life, and long-term disability insurance. Simple IRA with match. Employee Assistance Program. Parking costs covered by employer. Jackson County CASA is a child-centered, supportive, and collegial work environment.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree