Program Support Specialist 2 - Dallas, TX

M.C. Dean, Inc•Dallas, TX

9d•Onsite

About The Position

M.C. Dean is seeking a Program Support Specialist 2 to join their Security and Electronic Systems (SES) business unit. This role involves supporting a team that designs, engineers, integrates, operates, and maintains electronic security services for various customers. The specialist will work on proposals, project deliverables, reporting, and compliance with contract requirements. They will also be responsible for administering commercial and U.S. Federal contracts, tracking change orders, and ensuring team compliance with project and contract requirements. The role includes assisting with monthly and financial reports, organizing meetings, preparing documentation for permits and travel, and producing technical documentation. The specialist will also be responsible for conveying complex information, documenting meetings, researching reference materials, designing document templates, and writing/editing contract materials. Additionally, they will conceptualize graphics and assist with the production and delivery of contract and proposal deliverables.

Requirements

Applicants selected will be subject to a government security investigation and may meet eligibility requirements, including U.S. Citizenship, for access to classified information; ability to obtain public trust level clearance required.
High School Diploma/GED with 8+ years of experience
Associate's Degree with 6+ years of experience
Bachelor's Degree with 4+ years of experience
Experience in professional writing, editing, and document production required.
Excellent organizational skills and ability to work well under pressure; managing numerous interruptions.
Accuracy and attention to detail.
Ability to work independently and resolve practical problems.
Must be an effective communicator with excellent written and oral communication skills.
Ability to deal effectively and tactfully with a wide variety of individuals in person, via telephone and in writing.
Must have strong multitasking skills.
Must have strong computer skills in word processing, spreadsheets, databases, and interaction with customer portals and advanced knowledge of MS Office Suite.
Experience authoring responses to statements of work, staffing plans, past performance sections, management plans, and executive summaries.

Responsibilities

Work and collaborate with Program Management personnel on matters of business and contractual nature, such as preparation of proposal responses; preparation and monitoring of project deliverables; preparation and monitoring and project reporting; and addressing performance and/or funding issues.
Maintain proposal, project and contractual documentation including contract repositories.
Ensure compliance with contract requirements and perform all other position related duties as assigned. Perform responsibilities as focal point for ongoing issue resolution, including commercial and federal compliance (terms and conditions), acceptance, and payment issues.
Responsibility for the administration of commercial and U.S. Federal contracts based on project milestones, to include responsibility for tracking and documenting change orders.
Develop and maintain tracking lists for proposal, deliverable, project and contract management for team reviews and compliance.
Responsible for ensuring team is compliant with project and contract requirements, deliverables requirements, and schedule requirements.
Assist Program Manager in preparation of monthly reports and other financial reports.
Organize project, proposal and contract meetings and assist in preparation of briefs, plans, spreadsheets, and other material.
Prepare documentation for employee permits, security, certification, travel requests.
Design, create, lay out, and produce technical documentation, including information sheets, reference guides, briefs, and presentations.
Convey complex information and concepts in appropriate fashion to audiences with different levels of technical knowledge.
Document and accurately capture information from meetings, conversations, and presentations.
Research, analyze, and cite reference materials from print and online sources.
Design professional document templates for internal and external use.
Develop schedules, outlines, and templates for various types of proposal and project documentation.
Write, edit, and proofread contract materials in response to client requests and requirements while meeting established schedules and deadlines.
Conceptualize graphics, figures, tables, and other presentation techniques to optimize impact of information provided.
Coordinate and assist with contract and proposal deliverables production, packing, and delivery (hard / soft copy) per RFP requirements.