Program Support Specialist 1 - Columbus, OH

M.C. Dean, Inc•Columbus, OH

2d•Onsite

About The Position

The Program Support Specialist 1 will join the Security and Electronic Systems (SES) business unit, which designs, engineers, integrates, operates, and maintains electronic security services. These services include intrusion detection, access control, biometric authentication, video surveillance, audio visual, IT systems, perimeter defense, and command and control systems for federal, local, and commercial customers. The role involves supporting day-to-day project coordination, administrative tracking, and field support activities. The specialist will assist with material tracking, delivery coordination, project documentation, site access/orientation coordination, manpower support tracking, communication with field teams, and general project support. The ideal candidate will be organized, comfortable coordinating between office and field teams, and capable of ensuring project information, deliveries, and action items are managed effectively.

Requirements

High School Diploma with 6+ years of experience or 4+ with an Associate's degree or 0+ years of experience with a Bachelor's degree.
Accuracy and attention to detail.
Ability to work independently and resolve practical problems.
Excellent written and oral communication skills.
Ability to deal effectively and tactfully with a wide variety of individuals in person, via telephone and in writing.
Must have strong multitasking skills.
Must have strong computer skills in word processing, spreadsheets, interaction with customer portals.
Advanced knowledge of MS Office Suite; knowledge of MS SharePoint.

Responsibilities

Assist with a variety of administrative tasks including welcoming employees, visitors and partners with a professional and positive manner
Manage scheduling, calendars and meeting rooms reservations
Help maintain workplace security by issuing, checking, and collecting badges as necessary and maintaining visitor logs.
Coordinate and oversee maintenance companies to keep office clean and ensure appliances and amenities are in good working order
Order, monitor and maintain office supply inventory – including purchasing and invoicing
Oversee mail deliveries, packages, and courier coming through the reception area
Assist in planning company events, meetings, luncheons, training, and employee team building activities
Assist staff with organizing travel and accommodation when needed
Set up, break down, organize, and maintain conference rooms, training rooms, and meeting rooms
Manage office communication via emails, teams chats and in person
Ensure office is clean, tidy and in good order, including lobby and badging area.
Work and collaborate with other Program Support Specialists, Logistics, IT and Procurement teams.
Work and collaborate with management, engineering and other teams to ensure timely and accurate procurement, shipment and receiving of equipment and materials.
Work and collaborate with Program Management personnel on matters of business and contractual nature, such as preparation and monitoring of project deliverables and contractual documentation, preparation and monitoring and project reporting.
Prepare, track, and file documentation for employee permits, security, certification, access, and travel requests.
Assist with special projects and administrative tasks as needed