Program Support Fellow 2027

iMentor • Chicago, IL

1d • Hybrid

About The Position

The Program Support Fellow is a part-time, seasonal position (20 hours per week, through June 30, 2027). The Fellow will be responsible for supporting the Impact Programming team in executing programming both efficiently and effectively. In this capacity, the Fellow will conduct consistent outreach to various stakeholders and support with administrative tasks to ensure that all program participants, specifically mentees and mentors, are engaging with the program and its components to the fullest. While work will primarily take place between the hours of 9:00am – 6:00pm Monday – Friday, Fellows must be available to conduct outreach during some evening hours.

Requirements

• Former iMentor high school participant (i.e., mentee and student)
• Comfort working remotely
• Availability to occasionally work nights and make phone calls in the evening
• Interest in working within the K-16 education sector, non-profit sector, and/or youth development/youth management field
• Basic grasp of Microsoft 365, specifically Excel and Word
• Must have a “customer-first” mindset and possess a willingness to connect with others across cultures
• Must be initiative-taking in identifying tasks and begin work independently
• Demonstrated alignment with iMentor’s mission, core values, and commitment to fostering a collaborative and supportive community
• Must meet all compliance requirements of partner school districts, including background checks
• Must be fully vaccinated prior to start date to comply with NYC Vaccine mandate

Responsibilities

• Perform outreach to iMentor College mentees and mentors to drive program participation (phone call, email, text, and through iMentor’s Platform)
• Provide tangible support in maintaining iMentor College program fidelity and thorough data collection on iMentor’s Platform
• Deliver high touch assistance and guidance to iMentor College pairs by completing tasks aligned with program model as needed
• Attend and participate in meetings and trainings across regional, partners, and verticals with the Impact Programming team.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed