Program Support Coordinator

Griffith Centers • Colorado Springs, CO

1d

About The Position

At Griffith Centers, the Program Support Coordinator provides administrative, operational, and programmatic support to Programs for Adults Seeking Autonomy (PASA). The role supports daily operations, compliance, quality assurance, and program coordination to help ensure high-quality services for adults with intellectual and developmental disabilities.

The position involves coordinating supplies, schedules, communications, events, records, and program logistics; assisting with reporting and data tracking; and supporting compliance, evaluation, audit preparation, and continuous improvement. The coordinator works with the Program Manager and internal and external stakeholders while maintaining confidentiality and accurate documentation.

Requirements

• High school diploma or equivalent.
• Experience supporting compliance, documentation, quality assurance, or program administration activities.
• Knowledge of community resources, public agencies, and support services available to individuals with disabilities and their families.
• Qualified Medication Administration Personnel (QMAP) certification, or ability to obtain it within 60 days of hire.
• CPR and First Aid certifications, or ability to obtain them within 30 days of hire.
• Safety Care certification, or ability to obtain it within 90 days of hire.
• Valid driver's license, current automobile insurance, and ability to travel on behalf of the organization.
• Successfully complete a comprehensive background screening, including applicable state criminal background checks, fingerprinting, sex offender registry searches, and abuse and neglect clearances. Equivalent checks from other states are required if the employee has lived there within the past five years.
• Complete a health evaluation or physical examination before beginning service and annually thereafter.
• Be at least 21 years of age.
• Pass a drug screen; employees are also subject to reasonable suspicion and post-accident testing.

Nice To Haves

• Associate's or bachelor's degree.
• Professional experience working with individuals with intellectual and developmental disabilities (IDD).
• Experience with Microsoft Office, electronic records systems, and data entry.

Responsibilities

• Provide administrative and operational support across all PASA programs.
• Manage multiple priorities independently and collaboratively using strong self-motivation, time management, and organizational skills.
• Maintain strict confidentiality of PASA, member, and organizational information in accordance with agency policies and regulatory requirements.
• Coordinate with the Program Manager to purchase office and program supplies, maintain inventory, and ensure timely replenishment.
• Coordinate logistics for PASA programs, meetings, trainings, and events, including registrations, materials, scheduling, communications, and reminder calls and emails.
• Assist with communications, reports, correspondence, and data tracking to support PASA operations and informed decision-making.
• Support evaluation, compliance, quality assurance, and continuous improvement efforts, including audit preparation and follow-up.
• Assist with maintaining accurate records and documentation in compliance with organizational and regulatory requirements.
• Collaborate with internal and external stakeholders to support program operations and member services.

Benefits

• Medical, dental, vision, and other benefits
• Participation in a 403b retirement plan
• Paid time off (PTO) and paid holidays
• Colorado paid sick leave in accordance with Colorado Health Families and Workplaces (HFWA)
• Tuition reimbursement
• Professional development and training/certification opportunities
• Employee Assistance Program (EAP) available to employees and eligible family members
• Public Service Loan Forgiveness Qualifying Employer

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED