Program Support Clerk
About The Position
Within the context of a client and family centered care model and in accordance with established vision and values of the organization, works as a member of a multidisciplinary team to provide administrative and clerical support. Composes and word processes correspondence; maintains and monitors client charts; receives and inputs confidential client data into a variety of health data systems such as CCIMS, iPHIS and Procura. The Program Support Clerk sets up filing systems, gathers and compiles statistics, and engages in on-going team planning and quality improvement activities.
Requirements
- Grade 12 supplemented with an Office Administration Certificate.
- Two (2) years recent related experience or an equivalent combination of education, training and experience.
- Knowledge of general office procedures and equipment.
- Ability to keyboard 5,000 keystrokes per hour.
- Ability to establish and maintain rapport with clients.
- Ability to communicate effectively/tactfully both verbally and in writing.
- Ability to compose business correspondence.
- Ability to organize and prioritize.
- Ability to work under the pressure of interruptions and adapt to changes.
- Ability to problem solve and take initiative.
- Ability to work both independently and collaboratively as a member of a multidisciplinary team.
- Ability to do basic mathematical calculations.
- Ability to operate related equipment.
Responsibilities
- Provide administrative and clerical support as a member of a multidisciplinary team.
- Compose and word process correspondence.
- Maintain and monitor client charts.
- Receive and input confidential client data into health data systems (CCIMS, iPHIS, Procura).
- Set up filing systems.
- Gather and compile statistics.
- Engage in on-going team planning and quality improvement activities.
Benefits
- Comprehensive health benefits package, including MSP, extended health and dental and municipal pension plan
- Employer-paid training and leadership development opportunities
- Wellness supports, including counselling, critical incident and innovative wellness services
- Award-winning recognition programs
- Exclusive discount offers and deals for VCH staff
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
