Program Support Assistant - CORE Oakland

Rubicon Programs•San Leandro, CA

5d•$20 - $22•Onsite

About The Position

The Program Support Assistant performs general reception, administrative support, and customer service activities for the Center of Reentry Excellence (CORE). A significant component of their work is providing support to the CORE Office Manager for the effective coordination of necessary administration at both CORE’s main and satellite sites. This is a full-time, non-exempt position reporting to the CORE Office Manager.

Requirements

Office support expertise, including reception, customer service, administrative support, and basic program coordination; experience working in a fast-paced environment, especially a multi-agency service site, is desirable.
Familiarity and experience using basic online tools for program administration and collaboration.
Microsoft Word, Excel and Outlook proficiency and hands-on familiarity with databases a plus.
Strong communication skills, interpersonal flexibility, resourcefulness and teamwork; must be able to work effectively with minimal supervision.

Nice To Haves

Bilingual English/Spanish candidate preferred

Responsibilities

Greet and direct visitors to CORE’s main site.
Providing backend office support for CORE’s client and partner-facing activities.
Contributing to CORE’s culture of support by assisting Reentry Coaches and other team members as they mentor, coach, connect with and motivate CORE Members.
Provide general information to the public and other interested parties regarding the activities, services, resources, and supports available through CORE.
Assist with the management, coordination and distribution of CORE’s same-day services and resources to Core members.
Contributing program suggestions, feedback, and ideas to the multidisciplinary team to improve service delivery and the CORE member’s experience.