Program Support Asst (OA)

Veterans Health Administration • San Francisco, CA

5d • Onsite

About The Position

The Program Support Assistant (OA), GS-0303-07, works in Social Work Service and provides administrative support to the Director of Homeless Program, supervisors, and social work staff for the Homeless Veterans (HCHV) and Compensated Work Therapy/Transitional Residence (CWT/TR) programs. The role performs administrative activities so professional staff can focus on veteran care and transitional placements. The position is subject to a consistency review that may result in a downgrade or change to a lower grade.

The assistant independently compiles and distributes monthly, quarterly, and annual reports; handles program billings, invoices, account maintenance, and client payroll; provides office management and clerical coverage; and coordinates with vendors and VA Central Office personnel on fiscal and billing matters. The position is located at 401 Third Street, San Francisco, California. The tour is Monday through Friday, 8:00 a.m. to 4:30 p.m., or as determined by the hiring manager. Promotion potential, relocation or recruitment incentives, critical skills incentives, and permanent change of station are not authorized.

Requirements

• U.S. citizenship.
• Selective Service registration for males born after December 31, 1959.
• Successful background/security investigation.
• Completion of the required online onboarding process and pre-employment identification requirements.
• Participation in the seasonal influenza vaccination program as a Department of Veterans Affairs Health Care Personnel requirement.
• Serve a one-year probationary period.
• For current federal employees who held a GS grade during the past 52 weeks: meet the GS-7 time-in-grade requirement of 52 weeks at GS-6 and provide supporting SF-50 documentation.
• One year of specialized experience equivalent to at least GS-6, meeting at least two of these three examples: administrative and technical program-management support; maintaining databases and using software programs; compiling data, generating reports, and accurately maintaining accounts in good standing.
• No educational substitution is available at this grade level.

Responsibilities

• Independently compile and distribute monthly, quarterly, and annual reports for CWT/TR and HCHV.
• Establish monthly billings, prepare and mail invoices, and enter invoice data into the system.
• Provide support to the CWT and HCHV Coordinators.
• Manage CWT/TR and HCHV credit cards and maintain the accounts in good standing.
• Prepare payroll for clients in the CWT program.
• Serve as backup to the CWT Office Manager.
• Act as Office Manager for HCHV programs, supervising and orienting assigned clerks and service volunteers.
• Provide backup for clerical positions in the HCHV or CWT/TR programs.
• Prepare, review, and generate reports in a timely manner as requested or needed.
• Prepare accurate CWT veteran earning statements and explain them to veterans who inquire.
• Track trends in CWT/TR and HCHV budgets.
• Contact vendors and VA Central Office personnel about fiscal problems, billing inaccuracies, billing timeliness, account updates, and funding requests.
• Contact vendors and VA Central Office personnel in advance of perceived problem areas.
• Carefully monitor reports for accuracy to avoid delays in billings or payments.

Benefits

• Federal employees and their families have access to a comprehensive benefits package; specific benefits depend on position eligibility and should be confirmed with the hiring agency.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed