Program Support Assistant / OA

Veterans Health Administration • Temple, TX

2d • Onsite

About The Position

The Central Texas Health Care System is recruiting a Program Support Assistant for the Pharmacy Service administrative office in Temple, Texas. The position is the principal clerical and administrative support position in the office and operates independently of any other such position. Its primary purpose is to compose correspondence on various subjects in accordance with regulations and procedures or as requested by the supervisor.

The employee prepares program productivity and workload reports; creates, transmits, and receives documents electronically; maintains Pharmacy Clinic profiles, policies, and station memorandums; and prepares outgoing correspondence, including responses to the Director, congressional correspondence, and meeting minutes. The position also provides secretarial support, including calendar management and scheduling, timekeeping for Pharmacy Service personnel, key-control duties, and receiving visitors and telephone calls. The employee is responsible for protecting computerized data from unauthorized access, release, loss, alteration, or deletion and for following applicable computer-access rules. The role also includes helping ensure safe working conditions and practices.

This is an onsite position in Temple, Texas, with a Monday through Friday schedule from 0800 to 1630. The occupation is being considered for a Veterans Health Administration enterprise-wide Critical Skills Incentive; eligible candidates may receive a lump-sum incentive subject to the applicable service agreement and terms.

Requirements

• U.S. citizenship is required.
• Applicants must complete the application, questionnaire, and required online assessment.
• Applicants tentatively selected for a testing-designated VA position are subject to urinalysis for illegal drug use; refusing testing results in denial of employment.
• Selective Service registration is required for males born after December 31, 1959.
• Applicants are subject to a background/security investigation and must complete online onboarding and provide acceptable identification.
• Participation in the seasonal influenza vaccination program is required for VA Health Care Personnel.
• A one-year probationary period or two-year trial period is required.
• For GS-06 eligibility, current or former Federal employees subject to time-in-grade rules must have 52 weeks at GS-05 by the announcement closing date and provide supporting SF-50 documentation.
• Applicants must have one year of specialized experience equivalent to at least GS-05, or qualify through an eligible combination of education and experience. The posting states there is no educational substitution at this grade level.
• Education used to meet any qualification requirement must be from an accredited institution recognized by the U.S. Department of Education; foreign education requires a Certificate of Foreign Equivalency.

Responsibilities

• Compile and prepare program productivity and workload reports, including outpatient pharmacy automation, waiting time, and contact reports.
• Use Microsoft Office processing software to produce documents and electronically transmit and receive documents and messages.
• Enter, modify, cancel, and edit Pharmacy Clinic profiles.
• Maintain Pharmacy policies and station memorandums.
• Prepare and compose outgoing correspondence in the appropriate format, including Speak to the Director correspondence, congressional correspondence, and meeting minutes.
• Protect computerized data from unauthorized release, loss, alteration, or deletion, and follow applicable access rules and instructions.
• Maintain calendars and schedule appointments, meetings, and conferences for Pharmacy employees and supervisors.
• Serve as timekeeper for Pharmacy Service personnel, including Title 38, GS, and fee-basis employees.
• Serve as key control official for requesting assigned keys.
• Receive visitors and telephone calls to the Pharmacy Service office.
• Help ensure work-site conditions and practices minimize the possibility of on-the-job injuries.

Benefits

• Federal employees receive access to a comprehensive benefits package; specific benefit eligibility depends on position type and other factors.
• Eligible candidates may be eligible for a lump-sum Critical Skills Incentive, subject to the applicable service agreement and terms.
• VA may grant newly appointed Federal employees credit for job-related non-federal experience or active-duty uniformed military service when determining annual leave accrual; approval is required and not guaranteed.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed