Program Supervisor - Dickinson

COMMUNITY OPTIONS FOR RESIDENTIAL•Dickinson, ND

4d•$21 - $26•Onsite

About The Position

Community Options is seeking a dedicated Program Supervisor to lead our Residential Services team. In this dynamic role, you’ll supervise, train, and schedule Direct Support Professionals, ensuring the highest quality of care for individuals with developmental disabilities and the elderly. This role involves overseeing daily operations in residential settings, supporting individuals with tasks of daily living, ensuring health and personal care needs are met, managing staff schedules and coverage, monitoring site standards and staff performance, managing budgets and financial records, and completing reports accurately and on time. The position also requires collaboration with leadership to enhance service quality.

Requirements

High school diploma or GED
Experience with Developmental Disabilities (DD) programs required
Access to a working mobile phone (iPhone/ Android)
CPR and First Aid certified, or ability to obtain successfully during new hire training period.
A valid driver’s license, acceptable driving record, reliable transportation, and proof of insurance for the vehicle subject to the statute of the licensing state will be required based on assigned job duties.
Successfully pass a criminal background check, drug screening, and obtain ND Department of Human Service (DHS) pre-employment approval.
Required to successfully complete required training and/or certification within specified time frame; time requirements will vary based on assigned training or certification programs.
Understanding of human services and developmental disabilities.
Proficiency with computers including experience with Microsoft Office and Therap Reporting
Ability to communicate effectively in writing and orally.
Demonstrated ability to lead people as demonstrated through team-building skills.
Ability to plan over a 1–2 year time span.
Ability to analyze problems; develop solutions at a functional and strategic level.
Strong customer service orientation.
Commitment to company mission and values.

Nice To Haves

Supervisory experience preferred
Ability to work independently and as part of a team.
Effective time management skills and ability to prioritize duties.
Always maintain professional manner with customers and staff.
Knowledge of community resources.
Always maintain a professional manner with customers and in the community when representing the company.
Make ethical and professional decisions.

Responsibilities

Oversee daily operations in residential settings
Support individuals with tasks of daily living such as cooking, cleaning, shopping, and transportation
Ensure health, wellness, and personal care needs are met
Maintain staff schedules and provide coverage as needed
Monitor site standards and staff performance
Manage budgets and financial records
Complete reports accurately and on time
Collaborate with leadership to enhance service quality