Program Supervisor - Psych Residential Treatment Facility

Woods Services•Middletown Township, PA

6d•Onsite

About The Position

The Residential Program Supervisor plays a key leadership role in ensuring high-quality care, regulatory compliance, and staff development in Woods Services Psychiatric Residential Treatment Facility (PRTF). This role is responsible for overseeing Behavioral Health Specialist, ensuring program standards are met, and fostering a safe, structured, and therapeutic environment for individuals with Intellectual Disabilities (ID), Autism Spectrum Disorder (ASD), and psychiatric conditions. The Program Supervisor actively participates in treatment planning, staff training, and quality assurance initiatives, working closely with clinical teams and program leadership.

Requirements

Minimum age: 21.
A demonstrated ability to appropriately acknowledge and respond to the multiple needs of the population served is required; effective communication and interpersonal skills are essential.
Must be able to lift 50 pounds, pursue clients on foot, physically restrain (with appropriate training), bend, squat, and reach. Must be able to stand for several hours at a time.
Prior to employment, medical certification and child abuse clearances are required.
Must possess a current/valid Driver’s License, an acceptable Motor Vehicle Record (MVR) as mandated by Woods’ insurance company, and successfully complete SMITH driver training.

Nice To Haves

Prior supervisory experience preferred.

Responsibilities

Oversees the delivery, monitoring, and documentation of client care to ensure alignment with program philosophy, treatment goals, and regulatory standards.
Ensures a safe, structured, and therapeutic environment that promotes positive behavioral outcomes and individual growth.
Maintains regular communication with families, clinical staff, and external agencies to coordinate services and ensure continuity of care.
Participates in multi-disciplinary treatment planning to support individualized therapeutic interventions.
Leads, mentors, and supports Behavioral Health Specialist, fostering a culture of teamwork, accountability, and professional growth.
Provides ongoing training and coaching to staff on trauma-informed care, behavioral interventions, and crisis de-escalation strategies.
Maintains open communication and conflict resolution strategies to promote a positive and collaborative work environment.
Assumes responsibilities of the Residential Manager as needed, ensuring seamless program operations.
Ensures compliance with state and federal regulations (PA - 3800), accreditation standards, and internal policies.
Conducts regular audits, inspections, and incident reviews to maintain safety and quality standards.
Monitors and ensures proper documentation of care plans, incident reports, shift logs, and staff communication records.
Responds effectively to crisis situations, providing debriefing, coaching, and intervention support for staff.
Ensures Behavioral Health Specialist staff are trained in emergency procedures, infection control, and behavioral de-escalation techniques.
Monitors and addresses individual safety, medical concerns, and emergency preparedness within the residential setting.