About The Position

Program Supervisor – Adult Day Health Bilingual proficiency in Mandarin or Cantonese required Are you a compassionate healthcare professional and natural leader ready to take the next step in your career? We are seeking a Program Supervisor to support the daily operations of our Joyful Living Adult Day Health program in Charlestown, MA.

Requirements

  • Bachelor’s degree in social services or a related field required
  • Minimum of 2 years of experience providing direct or indirect support services in a medical, healthcare, or rehabilitation setting
  • Excellent written and verbal communication skills
  • Reliable, responsible, compassionate, and professional approach to work
  • Ability to work effectively as part of a collaborative, interdisciplinary team
  • Commitment to the organization’s mission, values, and participant-centered approach

Nice To Haves

  • Experience working with individuals with disabilities is preferred
  • Previous supervisory or leadership experience is a plus
  • Strong organizational skills and exceptional attention to detail

Responsibilities

  • Supervise and support program staff, including interviewing, hiring, onboarding, orientation, and ongoing development
  • Ensure staff complete required in-service training, certifications, and continuing education
  • Serve as Program Director in their absence, as needed
  • Advocate for participants' rights, dignity, safety, and quality of care
  • Recognize and appropriately respond to signs of abuse, neglect, or other concerns affecting participant well-being
  • Assist with compliance related to DHHS requirements and other regulatory and accreditation standards
  • Support participant admissions and coordinate staffing schedules
  • Assist with staff training and professional development
  • Support emergency preparedness, evacuation planning, and related staff education
  • Provide administrative and office support to ensure smooth daily program operations
  • Make recommendations regarding hiring, transfers, promotions, performance, and other staffing decisions
  • Collaborate with the interdisciplinary team to promote high-quality participant care and services

Benefits

  • Competitive salary of $60,000–$65,000
  • Consistent Monday–Friday day-shift schedule
  • No weekend work
  • Medical, dental, and vision insurance
  • 401(k) with company match
  • Paid time off and paid holidays starting on day one
  • Dayforce Wallet for access to earned wages before payday
  • Employee referral bonus program
  • Perks at Work employee discount program
  • Meaningful work supporting the health, independence, and well-being of adults in our community
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