Program Supervisor - Food

Hopelink•Shoreline, WA

13d•$0 - $27•Onsite

About The Position

The Food Program Supervisor works with the food team, volunteers, and clients at our no cost food assistance markets. Hopelink provides food assistance to mitigate hunger and support basic food security for low-income households in North and East King County. The Food Program Supervisor provides coordination of the food program at Hopelink’s Shoreline Market and Service Center and provides guidance, direction, and supervision to volunteer staff. The Food Program Supervisor is responsible for weekly ordering of fresh and non-perishable food from multiple sources, maintains market inventory and overall cleanliness of the market, performs client intake, determines client eligibility, and provides appropriate information and referrals. The Food Program Supervisor provides leadership for the volunteer staff and sets the tone for culturally competent and client focused customer service for all food market participants. Cultural competency is the key to success in this role and is an important hiring measure. We consider potential through lived experience and what a candidate may bring to the future of the role from that perspective in all hiring for our team. Members of BIPOC (black, indigenous, people of color) communities, or people who have personal experience in historically marginalized and excluded communities are especially encouraged to apply.

Requirements

Experience and/or desire to work with low-income families.
Passion for the food team mission and mission of Hopelink.
Commitment to equity, diversity, and inclusion.
Team player, collaborative.
Demonstrated leadership skills.
Demonstrate strong ability to make quick, effective decisions in a high stress environment
Strong commitment to customer service with de-escalation or conflict resolution skills.
Excellent interpersonal and relationship building skills for working with volunteer groups, donors, Hopelink clients, and cross-departmentally.
Organized and adept at administrative tasks and budgets.
Intermediate level proficiency in MS Office suite including Word, Excel, Outlook, Teams, Lists, SharePoint, and general inventory software, etc.
Ability to do physical work and lift to 50 pounds repetitively.
Ability to travel to various Hopelink sites occasionally.
Regular ability and willingness to work weekday evenings (usually 1 or 2 times a week until 7:30pm) and very occasional weekends.

Responsibilities

Responsible for the operation of Hopelink’s Shoreline Food Market (daytime & evening distributions), including set-up, operation, and clean up.
Actively participate in supporting a team culture which is collaborative, flexible, supportive and client and mission focused.
Engage directly and hands-on with volunteers during active shifts, working alongside them to support setup, distribution, and clean-up.
Maintain food inventory, knowledgeable (or interested in learning) about current food supplies, rotation of stock and safety in the workplace.
Recruit, train, organize, assign, and lead volunteers by example. Schedule volunteers to ensure necessary support of food market operations.
Utilize an inventory database to assist with food-related data and reports.
Responsible for weekly ordering of fresh and non-perishable food from multiple sources.
Maintain cleanliness and order in the food market.

Benefits

Up to 10 paid vacation and sick days annually
10 paid holidays
Up to 7 paid float days available to use immediately; dependent on hire date and hours/week
Medical, Dental, and Vision benefits after 1 month waiting period
Flexible Spending Accounts
401k with Employer Match
Life, Disability & Accident coverage
Wellness Program
Employee Resource Groups
Employee Assistance Program
Employee Discount Opportunities
Training Classes
Internal Career Opportunities
Professional Development
Leadership Development
Career Path Coaching
Annual Performance Reviews with Merit Increase Opportunities