Program Supervisor-Coach

Arizona Department of Administration • Phoenix, AZ

3d • Onsite

About The Position

The Arizona Department of Child Safety (DCS) is a social and human services agency whose mission is to successfully partner with families, caregivers, and the community to strengthen families, ensure safety, and achieve permanency for all Arizona’s children through prevention, services, and support. Under the supervision of the Supervision Coach Program Supervisor, this position serves the mission of DCS by assisting in building workforce member's proficiency in: safety assessment, clinical supervision, clinical case management, the DCS Management System, coaching in child welfare, and a culture of safety and learning.

Requirements

• Master’s or Bachelor’s Degree from an accredited college or university
• Two (2) years as a DCS Program Supervisor
• Must be able to obtain and maintain a valid Arizona Department of Public Safety Level One Fingerprint Clearance Card
• Must be able to secure and maintain clearance from the CPS Central Registry.
• Requires possession of and ability to retain a current, valid state-issued driver’s license appropriate to the assignment.
• Employees who drive on state business are subject to driver’s license record checks, must maintain acceptable driving records and must complete any required driver training (see Arizona Administrative Code R2-10-207.12.)
• Employees may be required to use their own transportation as well as maintaining valid motor vehicle insurance and current Arizona vehicle registration; however, mileage will be reimbursed
• Employment is contingent on the selected applicant passing a background investigation
• This position requires driving or the use of a vehicle as an essential function of the job to conduct State business, and the following requirements apply: Driver’s License Requirements.
• All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

Nice To Haves

• Knowledge of Federal and state laws/statutes related to child protection
• Knowledge of State and department policies, procedures, and standards related to child protection and supervision
• Knowledge of SAFE AZ, Protective Factors Framework, and Youth Thrive
• Knowledge of DCS Management System
• Knowledge of Qualitative and quantitative information gathering and evaluation techniques
• Knowledge of Relevant computer software products such as Microsoft Office
• Skill in Written and oral communication
• Skill in Teaching, coaching, and mentoring
• Skill in Applying the principles of safety science and a culture of safety
• Skill in Problem solving
• Skill in Providing feedback
• Skill in Creative and critical thinking
• Skill in Building Relationships
• Ability to Support the DCS mission and core values
• Ability to Adapt to change
• Ability to Support others in continuous learning
• Ability to Identify assumptions and bias in themselves and others
• Ability to Take ownership and accountability for one's improvement
• Ability to Apply complex practice-related circumstances to the SAFE AZ Model
• Ability to Create and foster a safe work culture
• Ability to Make independent decisions
• Ability to Travel statewide
• Ability to Work after hours and on weekends when needed

Responsibilities

• Provides direct coaching to workforce members regarding SAFE AZ, Protective Factors Framework, Youth Thrive, family engagement, clinical supervision, DCS Management System, coaching in child welfare, and building and maintaining a culture of safety and learning.
• Responsible for observation and feedback of clinical supervision and the use of the DCS Management System.
• Follows the standard work for Supervision Coaches.
• Provides case consultation as a practice expert.
• Facilitates training to new leaders and new coaches.
• Leads group learning activities with workforce members and peers.
• Meets at regular intervals with direct supervisor to foster continuous growth and development through coaching, observations, and feedback.
• Participates in individual development activities.
• Travels within region, county, and state as needed to fulfill job functions.

Benefits

• Paid sick leave.
• Paid vacation that includes ten (10) holidays per year.
• Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program).
• Competitive health and dental insurance plans.
• Life insurance and long-term disability insurance.
• Vision coverage.
• Short-term disability insurance.
• Deferred compensation plans.
• Supplemental life insurance.
• Employee wellness plans
• Bi-Lingual Stipend ($500 annual stipend paid in equal increments)

What This Job Offers

• Job Type: Full-time
• Career Level: Manager