Program Supervisor BHT

Community Bridges•Mesa, AZ

1d•Onsite

About The Position

The Program Supervisor will be responsible for the day-to-day operations of the program, providing guidance and directions to assigned staff including but not limited to training, scheduling, skills and knowledge verification, and ensuring staff adhere to agency policy and procedure. In addition, the Program Supervisor will be responsible for providing direct service to members as needed, participating in staffing and shadowing staff for quality assurance purposes. The Program Supervisor will be responsible for positively representing the program and agency, providing coordination between various community partners, assisting with program presentations, and participating in meetings with the funder when determined necessary. The Program Supervisor will be responsible for the data quality of the HMIS entries, ensuring staff complete daily staffing emails, services transactions, and case notes as indicated in the program specific desktop procedures. The Program Supervisor is responsible for ensuring staff thoroughly document their efforts according to CBI Policy and Procedure and is responsible for continuously reviewing HMIS reports.

Requirements

High school diploma or GED required.
Minimum of one (1) year of experience in the behavioral health field required.
Current AZ Driver’s License (valid and in good standing) required for Housing program staff.
Clear 39-month Motor Vehicle Record (MVR) required for Housing program staff.
Behavioral Health Technician (BHT) in accordance with A.A.C. R9-10-101.33 and CBI Clinical Policies and Procedures.

Nice To Haves

Associate degree or higher in a field related to behavioral health preferred.
Minimum of 12 months of recovery from substance use and/or mental health disorders preferred.
Fingerprint Clearance Card preferred.
Peer Certification (if applicable)

Responsibilities

Oversee day-to-day operations of the program.
Provide guidance and direction to assigned staff, including training, scheduling, and skills verification.
Ensure staff adherence to agency policy and procedure.
Provide direct service to members as needed.
Participate in staffing and shadow staff for quality assurance.
Positively represent the program and agency.
Coordinate with various community partners.
Assist with program presentations.
Participate in meetings with the funder when necessary.
Ensure data quality of HMIS entries.
Ensure staff complete daily staffing emails, services transactions, and case notes.
Ensure staff thoroughly document their efforts according to CBI Policy and Procedure.
Continuously review HMIS reports.