Program Supervisor - ADS

Catholic Charities of the Archdiocese of St Paul and Minneapolis•Minneapolis, MN

19h•$64,000 - $70,000•Onsite

About The Position

The mission of Catholic Charities is to serve those most in need and to advocate for justice in the community. As the need for our services grows and becomes increasingly complex, Catholic Charities is working to adapt and respond. We respond in three ways – preventing poverty, meeting basic needs in times of crisis, and creating pathways out of poverty. Catholic Charities of St. Paul and Minneapolis is looking for caring, compassionate individuals to ensures older adults and individuals with disabilities live and thrive in the home of their choosing! You can make a difference in the quality of life of older adults and individuals with disabilities! Catholic Charities seeks a self-motivated advocate who is compassionate, trauma-informed, and culturally aware to join us as a Program Supervisor in our Aging & Disability Services. Partnering with the Program Leader, supervises various components of specific program operations. Program Supervision duties include supervision of assigned staff members, employee recruitment and coaching, volunteer management, and funding proposals and audits, providing input on policy and procedure changes, policy implementation, billing, planning and development of new and existing program services, reporting, and budget preparation and management. Responsible for client service oversight at assigned program and may consult with specific clients about Catholic Charities services. Facilitates meetings as assigned by the Program Leader. Keeps abreast of changes in the field, and networks with other external parties who provide related services to clients and participates in conferences and education as assigned by the Program Leader. Participates in planning process for periodic goal setting.

Requirements

Bachelor’s degree in social work, Psychology, or related field preferred.
Two (2) years of program experience serving clients in a related setting. In lieu of degree, three (3) years of program experience serving clients in a related setting is required.
At least two years of supervisory experience required
Current appropriate social work licensure (or eligibility) if required by program license.
Must have a valid driver’s license, and proof of insurance coverage.
Proficient with telephone etiquette as well as many types of technology: smart phones/apps, laptops, communication tools: Zoom/Teams, electronic health record systems

Nice To Haves

Culturally aware and supports diversity, equity and inclusion,
Experience working with people of culturally diverse backgrounds and languages,
Skilled in problem solving and can navigate complex problems and resources,
Dedicated to social justice, and providing high-quality person-centered services
Committed to good self-care, healthy boundaries, work/life integration priorities

Responsibilities

In conjunction with the program leaders, assists with recruitment, hiring, coaching, and supervision of program staff members.
Supports the placement of volunteers and interns into the program and ensures integration with paid staff members.
Supervise staff and conduct performance reviews for assigned staff as requested by the program leaders.
Advocates for clients receiving services from the program.
Assists program leaders with the monitoring and/or negotiation of contracts as required.
Supports operational changes that ensure the program meets accreditation, licensing and best practice standards.
Assists with the timely completion of program billing.
Manages program budget, in collaboration with the program leaders.
Represents Catholic Charities at community events, as assigned.
Responsible for reviewing and ensuring the relevance, accuracy, and timeliness of data and reporting for purposes of accountability and client outcomes.
Other duties as assigned.