Program Strategy Manager, Integrated Services

Ford • Dearborn, MI

7h • $132,800 - $250,800 • Hybrid

About The Position

Launched in 2023, Integrated Services creates and markets new customer experiences by integrating hardware, software and services across Ford Blue, Model e and Ford Pro. These products and services allow Ford's retail and commercial customers to customize their vehicles like never before with OTA (over-the-air)-driven experiences that grow better over time. Ford is developing leadership at the forefront of connected, digital platforms that will revolutionize every aspect of how vehicles function, the way people interact with them, and the value those vehicles provide.

Requirements

• Bachelor's degree in business, finance, economics, or a related field; MBA or MS in relevant field preferred
• 2+ years of experience in corporate strategy, consulting, marketing, product management, or similar roles
• 5+ years of experience working cross-functionally to solve complex problems, rally diverse stakeholders, and drive strategic decisions that create change for the benefit of customers and the enterprise
• 1+ year of experience working with data analytics tools and dashboards
• Experience influencing and persuading stakeholders at all levels of the organization through effective communication and storytelling
• Experience working with a variety of data and proven ability to synthesize insights and drive decisions and actions
• Experience building relationships and working cross-functionally within a large, matrixed environment
• High level of business acumen and a track record of quickly building expertise and credibility within an organization
• Ability to foster a team culture founded on trust, accountability, speed, and the ability to constructively challenge each other
• Capacity to lead people and businesses to solve problems, iterate quickly, and have fun while doing the best work of their career

Responsibilities

• Synthesize inputs from market studies, business pillar leads, product performance and program marketing to model and forecast integrated services revenue and gross margins for each of the services
• Deliver Integrated Services business model inputs to vehicle programs and their finance teams to support their progression through Global Product Development System milestone approvals
• Drive the business equation for Integrated Services products and services on future vehicles and work with Digital Product, EVDD Tech Strategy, and the vehicle programs to drive Ford’s Services Cycle Plan, set feature prioritization, and ensure deployment of hardware enablers
• Collaborate with vehicle programs and the Integrated Services Business Pillars teams to define offering and hardware deployment strategy for our products and services
• Work with EVDD Tech Strategy, Digital Product, and Cross Vehicle Line Marketing to define vehicle electrical architecture bundles deployment strategy to optimize the value our products and services deliver to customers
• Grow cross functional engagement and buy-in for Integrated Services by articulating our vision and strategy to key stakeholders
• Partner with Product Marketing to understand the unique needs of each vehicle program’s customer base and bring that knowledge back to the Integrated Services Business Pillars

Benefits

• Immediate medical, dental, vision and prescription drug coverage
• Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more
• Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more
• Vehicle discount program for employees and family members and management leases
• Tuition assistance
• Established and active employee resource groups
• Paid time off for individual and team community service
• A generous schedule of paid holidays, including the week between Christmas and New Year’s Day
• Paid time off and the option to purchase additional vacation time.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager