Program Specialist
About The Position
The Program Specialist coordinates and oversees specific programs within the organization. The role maintains and updates client documents and records, performs data entry, and protects sensitive information while ensuring compliance with program requirements. It requires attention to detail, organizational skills, teamwork, and collaboration. The specialist serves as a point of contact for program participants and staff, providing support and guidance as needed. This position is in Behavioral Health Services – Analyst, based at the Orchard Campus in Ukiah, California. It is a full-time, non-exempt position with a 40-hour workweek. The role requires use of a personal vehicle for business purposes and participation in an on-call rotation. The posted schedule is day shift. Salary is $24.44–$29.48 per hour, DOE; additional differentials may be available to qualified employees.
Requirements
- High school diploma or GED, and one to three years of related experience and/or training, or an equivalent combination of education and experience.
- Valid California Driver’s License, current auto insurance, and a clean DMV printout with no more than three points.
- Pass a background check with CACI, DOJ, and FBI.
- CPR and First Aid certification.
- Complete a TB exam and physical at the time of employment.
- Use a personal vehicle that meets agency requirements, including liability insurance meeting or exceeding state requirements, and provide updated insurance documentation to the agency.
- Driving is a required function of the position.
Nice To Haves
- Experience with Medi-Cal Specialty Mental Health Services.
- Experience with medical billing software.
Responsibilities
- Create, organize, and maintain confidential physical and electronic documents, ensuring records are accurate, complete, and handled confidentially.
- Perform data entry and verify the accuracy of information entered into the database.
- Identify opportunities to improve record-keeping processes and efficiencies.
- Support regular internal and external audits, identify record discrepancies or errors, and take appropriate corrective actions.
- Assist in developing and implementing record-keeping policies and procedures that meet regulatory and compliance requirements.
- Generate reports and analyses to support client tracking, program evaluation, and utilization reporting.
- Ensure record-keeping practices comply with applicable regulations and guidelines, including HIPAA and program-specific requirements.
- Provide support and guidance to program participants and staff as needed.
- Use a personal vehicle for business purposes and participate in an on-call rotation.
Benefits
- Comprehensive benefits package available.
- Training and onboarding, including CPR/First Aid, Crisis Communication/Pro-ACT, Trauma-Informed Care, Motivational Interviewing, Collaborative Problem Solving, and introductions to RCS departments.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
