Program Specialist

Veterans Health Administration • Orlando, FL

25d • Hybrid

About The Position

The Education and Learning Resources Program Specialist (Picture Archiving and Communication System Administrator) GS-9 target 11, is responsible for the coordination of various activities related to devices which utilize Picture Archiving and communication System (PACS), Clinical Procedures (CP) or Digital Imaging and Communication in Medicine (DICOM) at the Orlando VA Medical Center (OVAMC). This specialist is the PACS administrator for the Orlando VAMC clinical services and its subspecialties. The incumbent is responsible for coordinating the implementation, strategic planning, management, and subsequent maintenance of advanced medical device interfaces to the VistA Clinical Procedures and VistA Imaging applications which are associated with, and serve as part of the Computerized Patient Record System (CPRS). These medical systems (devices) include, but will not be limited to, Olympus Endoworks System (GI and Pulmonary endoscopy equipment); the Sensormedics/Carefusion Vmax Encore PFT (Pulmonary Function Test) system; Natus XLTEK, Encore, and Nicolet systems (Sleep and Neurology equipment); Philips Excelera and GE Healthcare MUSE system (Cardiology equipment); and networked medical devices or DICOM systems. The incumbent serves as Program Manager for the CPACS and other medical equipment within the Orlando VAMC clinical services. He/She coordinates system operations, contacts with vendors, technical support, and plans for the future expansion and integration of the system into clinical programs. The incumbent provides training and assistance to physicians, residents, technicians, and other clinicians.

Requirements

• Must be a U.S. Citizen to apply for this job.
• Must complete all required steps in the process, including application, questionnaire, and an online assessment.
• Selective Service Registration is required for males born after 12/31/1959.
• Selected applicants will be required to complete an online onboarding process.
• Acceptable form(s) of identification will be required to complete pre-employment requirements.
• Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
• Must serve a 1-year probationary period or 2-year trial period.
• Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement.
• For a GS-09 position you must have served 52 weeks at the GS-07.
• For a GS-11 position you must have served 52 weeks at the GS-09.
• GS-09 Specialized Experience: One year of specialized experience equivalent to at least the next lower grade GS-7 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: resolving problems or complaints; assisting with identifying problem areas and suggesting solutions or alternatives; explaining policies and procedures; keeping accurate records and preparing reports and/or written correspondence.
• GS-11 Specialized Experience: One year of specialized experience equivalent to at least the next lower grade GS-9 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: providing a high degree of support to a director/manager of a complex program; managing the administrative functions and coordinating workload within a large organization; ensuring program compliance with policy and regulations; implementing process improvement initiatives; and preparing correspondence.

Nice To Haves

• Knowledge of PACS/Middleware/Modality systems
• General Knowledge- Computers Networking Digital Storage Information Security Process Flow Project Management
• Knowledge of DICOM, CPRS, VistA Application, and CP Procedures
• Knowledge of clinical processes in specialty medicine and surgery

Responsibilities

• Coordinates system operations, contacts with vendors, technical support, and plans for the future expansion and integration of the system into clinical programs.
• Oversight of the daily back up of the system(s) databases.
• Managing system security.
• Coordinating all maintenance, software support, and quality control of the CPACS and various other modalities.
• Developing training guides and materials.
• Managing the jukebox archive and the backup tape archive.
• Fixing broken studies and splitting, merging, or deleting studies resulting from user error.
• Monitoring system processes and network functions.
• Managing system configuration, including DICOM interfaces to the imaging modalities, the Clinical Procedure package, and other packages in the VistA system.
• Identifies growth needs and/or necessary budget requests for submission to the Chief of Health Informatics.
• Assists O&IT personnel in developing programs and/or upgrades to existing programs to enhance all modality capabilities.
• Maintains records of users, and updates user files as necessary.
• Provides technical oversight for users who are assigned to PACS and other subspecialty modality tasks.
• Provides first-line trouble shooting with all computer hardware, software and network systems, coordinating outside service as needed.
• Communicates with the other PACS program Specialists and subspecialty modality users nationwide in order to coordinate system utilization and new developments.
• Works with the O&IT personnel to ensure that risk management is applied on information systems that will maintain the information assurance posture throughout the system's life cycle and ensure compliance with VA security policies and practices.
• May serve on special task forces, both VISN-wide and nationally.
• Coordinates and sets priority for special requests for various Orlando VAMC Clinical Service Sections/Hospital Services.
• Coordinates review station placement, etc., and assists users with problems or complaints.
• Serves, and is trained, as a Contracting Officer Representative (COR) for various equipment and software contracts.
• Responsible for protecting that data from unauthorized release or from loss, alteration, or unauthorized deletion; and following applicable regulations and instructions regarding access to computerized files, release of access codes, etc., as set out in an automated information system security access agreement that the employee signs.

Benefits

• A career with the U.S. government provides employees with a comprehensive benefits package.
• As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.
• Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed