CDD ~ Program Specialist - KC MO

Center for Developmentally Disabled•Kansas City, MO

6d•Hybrid

About The Position

Join Center for Developmentally Disabled (CDD) — a nonprofit serving Kansas City for over 50 years — as a Program Specialist, ensuring high-quality services, regulatory compliance, and meaningful outcomes for individuals with developmental disabilities across multiple residential and community settings. This role involves supporting individuals in living safe, fulfilling, and independent lives through high-quality program oversight and leading/coaching Residential Specialists and Direct Support Professionals to deliver exceptional care. CDD offers a mission-driven environment with opportunities for professional growth and a supportive team culture.

Requirements

Internal Candidates (Non-degreed): High school diploma or GED, plus 2 years of experience as a Residential Specialist at CDD. Note: candidates without a bachelor's degree must also demonstrate sufficient total relevant experience in the field to meet Missouri DMH/DD Professional Manager qualification requirements (typically 5 years or more). Prior qualifying experience in developmental disabilities or human services may be combined with CDD Residential Specialist experience toward this threshold.
Internal Candidates (Degreed): Bachelor's degree in education, rehabilitation, social/behavioral sciences, human services, or a related field, plus 1 year of experience as a Residential Specialist at CDD.
External Candidates: Bachelor's degree in education, rehabilitation, social/behavioral sciences, human services, or a related field — OR equivalent relevant experience sufficient to meet Missouri DMH/DD Professional Manager qualification requirements (typically 5 years or more of relevant experience in the field).
Minimum 2 years of supervisory experience supporting individuals with developmental disabilities, including responsibility for staff performance management, evaluations, accountability, and corrective action.
Valid MO Class E or KS Class C driver’s license
Ability to pass CPR/First Aid and medication administration training
Strong organizational, communication, and leadership skills
Ability to lift up to 50 lbs and navigate homes with stairs
Person-centered mindset with a commitment to high-quality service delivery

Nice To Haves

Master’s degree in a related field
Experience with individualized program development, case coordination, and staff supervision

Responsibilities

Oversee service delivery across assigned locations, ensuring compliance with agency, state, and CARF standards.
Implement and monitor Individual Support Plans (ISP), ensuring outcomes, PCP principles, and timelines are met.
Coordinate plan meetings, communicate with service coordinators, and act as the primary contact for the support team.
Maintain accurate documentation, including ISP updates, individual reviews, directives, and case records.
Visit each assigned location regularly to review medical documentation, safety, finances, medications, and residential needs.
Lead monthly in-service trainings, coach staff on documentation, behavior supports, and crisis intervention.
Ensure accurate documentation in Therap, including T-Logs, CIST notes (where applicable), and medication records.
Support medical coordination, including consents, discharge summaries, follow-up, and communication with the nursing team.
Review and monitor emergency drills, monthly reports, and safety procedures.
Provide leadership and support to Residential Specialists and PRNs, including guidance on staff development and corrective actions.
Facilitate community inclusion and ensure individuals receive meaningful outings and engagement opportunities.
Submit required reports, event documentation, and audit tools within prescribed timelines.
Adjust personal schedule as needed to observe operations, provide support, or attend meetings.