Program Specialist

BronxWorks•New York, NY

4d•$48,000 - $51,488•Hybrid

About The Position

BronxWorks helps individuals and families improve their economic and social well-being. From toddlers to seniors, we feed, shelter, teach, and support our neighbors to build a stronger community. In all aspects of our work, we strive for the highest ethical and performance standards and are guided by the belief that people are to be treated with dignity and respect regardless of their present situation or past experiences. Across our 60+ locations, we provide programs in a variety of service areas, including workforce development, children, youth, families, seniors and homeless prevention. BronxWorks provides permanent supportive housing with an array of social services to more than 400 formerly chronically unhoused individuals and families throughout the Bronx. We strive to break the cycle of homelessness with personalized, wraparound support, empowering individuals and families to rebuild their lives with stability, dignity, and hope.

Requirements

Two years related experience
Proficiency in English required; proficiency in Spanish is strongly preferred
Proficiency in modern business communications including personal computers, electronic mail, voicemail, facsimile and copier equipment
High school diploma or equivalent credentials required

Nice To Haves

Associate degree preferred

Responsibilities

Create and manage daily logs and reports, including petty cash, metro cards and banking cards
Manage and complete all office supply/equipment needs
Collect all necessary proof of purchases, receipts, for supplies, petty cash and purchases
Receive and maintain all office supplies, equipment and IT orders
Manage the phones, emails, mail and general inquires as to the program
Manage, assist and direct all walk-in clients
Assist with preparing for meetings, prepping agendas and training materials
Document progress notes for all encounters and services provided to clients
Participate in regular meetings and trainings with supervisor and other support staff
Perform additional duties as assigned
Create and maintain logs and sign in sheets for all parts of the Representative Payee service, Metro Card services and use of Petty Cash
Manage the Representative Payee portfolio of clients, completing all needed transfers of accounts and documentation for internal and external Representative payee audits
Maintain and ensure accuracy of records and documentation of all client interactions
Collaborate with CQI staff, case management and clinical staff to support program needs
Support CQI staff with audit preparation and audit reporting