Program Specialist

City of El Monte•El Monte, CA

18d

About The Position

Under general supervision, the Program Specialist assists with overseeing specific program activities or sites and supports the day-to-day operations of assigned programs. The role provides administrative and operational support for the City's recreational programs, services, and activities. Incumbents perform assigned duties independently, using judgment and initiative, and receive occasional instruction or assistance for new or unusual situations. The position may provide lead direction to assigned part-time or volunteer staff. The Program Specialist assists with program operations and City-wide events, supports patrons and residents, processes registrations and assessments, maintains participation records, and collects fees. Duties may include monitoring recreation activities, overseeing food-service and program equipment, supervising rented facilities, preparing facilities for use, responding to maintenance concerns, helping plan community events and rentals, arranging equipment and furniture, and preparing reports and correspondence. The position may require a varied schedule, including early mornings, evenings, weekends, and holidays. Work takes place in both office and field environments, with exposure to varying noise levels, temperatures, and weather conditions. Physical duties may include walking, standing, bending, reaching, and lifting or moving objects averaging 40 pounds.

Requirements

Education equivalent to completion of the twelfth grade.
Three years of experience providing day-to-day administrative and operational support to a recreation program.
Obtain an American Red Cross CPR, First Aid, and AED certification within 30 days of employment.
Obtain a Safe Food Handler certification within 30 days of employment when assigned to oversee a food program.
Knowledge of basic lead-direction principles, assigned program operations, office and administrative practices, program implementation methods, facilities maintenance, sanitation and health regulations, safe food-service procedures, record keeping, basic arithmetic, safety protocols, English usage, and customer-service techniques.
Ability to assist with program implementation and special-event planning; interpret facility-use policies; assist patrons; prepare and clean food-service sites; maintain facilities and equipment safely; and lift and move tables, chairs, and other equipment.
Ability to operate office equipment and computer systems; maintain accurate records; follow instructions; organize work and meet deadlines; communicate clearly; and establish effective working relationships.
Ability to perform physical duties described for office and field settings, including lifting, carrying, pushing, or pulling objects averaging 40 pounds, or heavier objects with proper equipment or staff assistance.

Responsibilities

Assist in the daily operations of assigned programs and the execution of City-wide events and activities; lead and assist staff and volunteers in program operations.
Assist patrons and residents with questions, problems, concerns, and recreation activities and services.
Complete client registration forms, intakes, and assessments; maintain participation records and collect participant fees.
Assist in conducting and monitoring recreation activities, including leisure activities and nutrition programs.
Oversee site preparation and cleanup of food-service and program equipment.
Serve as primary staff overseeing rented facilities; monitor facility use; open, close, and secure buildings for events; and prepare facilities and amenities for patron use.
Respond to facility maintenance concerns, assess situations, request maintenance support, and maintain cleanliness and upkeep of assigned facilities.
Assist in planning and conducting community events, general programs, and facility rentals; set up and take down tables, chairs, and equipment.
Maintain accurate records of recreation services and activities and prepare written reports, memoranda, and correspondence.
Perform other duties as assigned.